2/10 – Ungenügend
Devon B.
11. Jan. 2026
Gut: Check-in, Lage und Genauigkeit des Onlineauftritts
Verbesserungswürdig: Sauberkeit
Our family stayed at Lakeview Lodge over Christmas 2025. The home is spacious and nicely furnished, but our stay was affected by several maintenance, cleanliness, and amenity issues.Soon after arrival, we discovered the heating system wasn’t working correctly—one floor was very cold while another became overly hot after a workaround. We also had no hot water for nearly 24 hours, and the water heater continued to trip throughout our stay. The maintenance team was responsive, but the problems required repeated visits and temporary fixes.We also noticed broader signs of deferred maintenance, including broken or non‑functioning lighting and appliances, issues with the hot tub and theater room, damaged trim and railings, and an electrical panel in poor condition.Basic items typically provided in vacation rentals were missing, such as extra bedding, hangers, oven mitts, hot tub towels, and coffee filters. Many drawers and cabinets were mislabeled or inconsistently stocked.The home did not appear thoroughly cleaned before our arrival. We found dirty dishes, dusty fans, slow drains, hair in the shower, debris on the decks, and an unclean pull‑out bed.While the management team was responsive, the number of issues and the effort required to troubleshoot basic systems detracted from our stay. The house has potential, but it needs a deep cleaning, a full inventory restock, and comprehensive maintenance to meet guest expectations.
Devon B.
Aufenthalt von 6 Nächten im Dezember 2025
