When we arrived it was 44* in the house and the power to the upstairs heater thermostats was off. The manager came within an hour or so to turn the power back on an program the thermostats, which automatically turned the heat down to 58* 4 x per day!

They suggested we use the fireplace for heat and they provided a ton of great firework, but no kindling to start a fire or an ax to cut any wood into kindling. We regularly use a fireplace at home, so we know how to start and keep a fire going, but this was ridiculous. I don't know if it was broken or the chimney needed cleaning, but we could barely get a fire going and it produced little heat. In the end it took over 48 hours for the temperature inside to reach 67* (max temperature allowed by thermostat). Then shortly after the thermostat would reset to 58* and we would have to bump it back up again.

Another issue was the King bed. This bed was so concaved in the middle you could see it from across the room. Sleeping on it was so uncomfortable we moved to the twin beds instead. Really disappointing.

The view was nice and the neighborhood is amazing, but I'm really shocked and disappointed with the heat issue. We will never rent this or any other house by Pincrestvacationrentals.com again.