2/10 – Ungenügend
Chuck L.
30. Nov. 2025
Gut: Sauberkeit und Check-in
Verbesserungswürdig: Kommunikation, Lage und Genauigkeit des Onlineauftritts
We arrived after dark and as we walked up to the property the steps were covered with ice and snow. After avoiding a fall we used the code to open the key box and retrieve the key. After unlocking the door, I tried opening the door only for it to get caught on the welcome mat between the entry doors. After reaching my foot around to kick the mat I was able to squeeze in and move it the rest of the way. Then opened the second door into the house. Once inside I was extremely disappointed with the overall quality of the residence. We could easily hear the people talking and tv from the apartment above. The floor was very soft and as we checked out the space we knew we weren’t going to be able to stay there. The bedrooms were small with limited furnishings and kitchen was not suitable for our needs. The pictures are definitely taken to enhance the space. There was a lamp that was used as lighting for the living room that is not in the pictures. The space was just not anything like it appears in the pics. We left there and immediately got busy trying to find another comfortable place to stay so my wife could focus on her recovery from surgery. I immediately messaged the owner and have yet to hear from them and it’s been three weeks. I contacted VRBO about my issue and after having to contact them multiple times and respond to numerous emails I have not gotten anywhere with them either. They want pictures to support my claims, but I did not take any. Please read all the reviews.
Chuck L.
Aufenthalt von 7 Nächten im November 2025
