4/10 – Mangelhaft
Scott S.
27. Mai 2025
Gut: Sauberkeit und Check-in
Verbesserungswürdig: Kommunikation, Lage und Genauigkeit des Onlineauftritts
Disappointed
My wife and I were looking forward to coming back to Chico. We hadn't been back for couple of years and were coming back to our homfetown of over 40 years before retirement, to attend a wedding of our good friends' son. The wedding was formal, tuxedos, back dresses, the whole thing.We traveld over 200 miles and got into town the day before the wedding. Needles to say, we were very disappointed when we started to get ready for the wedding the next day to discover that we had no hot water in the shower. I called the host's number and the voice mail had not been setup yet. I texted the number and left a message.We took cold showers so we could wash our hair, and clean up the best we could. I got to shave in cold water too.There were other problems too. The property was an old strip hotel consisting of 7 units located 100 feet off of Highway 32, a busy highway with traffic day and night. Beyond the highway were railroad tracks carrying traffic all day and night. Sleeping was difficult due to the noise, hardly the "relaxing gettaway" . Watching TV was not pleasant, sitting on the bed. As it turns out we were not happy and requested a refund on our first night due to the hot water issue. It worked the 2nd night, figured they fixed it. Our host responded to us later saying"did you try turning on the water for 20 minutes,.everyone else had hot water". She just shined us on regarding the refund. Not happy!
Scott S.
Aufenthalt von 2 Nächten im Mai 2025
