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6/10 – Okay
Rachel B.
7. Apr. 2024
Amazing views, amazing beach & amenities- poor quality condo
Rating Details:
The property manager was more than helpful.
The vacation rental was clean.
I was very happy with the location.
I was somewhat dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
We booked Surf Dweller 411 in 5-2023 . We were contacted 1-2024 & told due to walkway renovations, we needed to be moved. (Never saw walkway reno while there) #709 as “comparable” to what we had with 411.The pictures Brooks & Shorey sent us of 709 looked VERY dated compared to 411. I also saw through the link that was sent, 709 was close to $1,000 cheaper than what we paid for Surf Dweller 411 on AirBnB. I asked that we be reimbursement the difference bc we paid more for a nicer condo that we no longer can have. We were told no (only $10 refund). Views were unreal. The beach access, umbrella/chair included was a major perk! Beds were comfy.But we were so disappointed in the quality of the condo. Carpet stained, dirty looking & old. We didnt eat at the table bc the chair cushions were gross with food stains. Bedroom patio glass was very cloudy and unclean. Living room patio door was also very cloudy and dirty. One of the closet doors by main bedroom had a brown splatter on it. The trim along the doors were dirty from fingers touching it repeatedly. Sprinkler in laundry rm hung down too far & couldnt open door all the way. No flexibility from B&S for reimbursement after move which was a significant downgrade than the original rental.The elevator in the middle was down all week due to work being done around the around so the only options were the two elevators on each side of the building. However, it would just depend on chance of they would be working or not that day. We had to take the stairs to and from the 7th floor several times due to the elevators being out and people waiting to see if they’d come back on.We loved the area, loved the amenities that came with the rental with Xplorie/rental, the view was by far the best thing about this condo and that was breathtaking. We are fortunate for that. But will likely be looking elsewhere for future Fort Walton stays.
