6/10 – Okay
Alyssa W.
29. Mai 2024
Gut: Check-in, Lage und Genauigkeit des Onlineauftritts
Great location, communication issues
Great location, nice setup but some communication and readiness issues. I had reached out to the Property Manager for early check in but did not get a response. Upon check in, we set pictures of items that were broken upon arrival (fridge) and pictures of the pool (hadn't been cleaned, there was a hose in it, previous renter's toys and a net floating at the bottom). She did not respond but instead showed up at the house unannounced and walked into the backyard. Incredibly alarming- have never had that happen in any rental before. Made us uncomfortable. She apologized for the mess of the backyard and pool and said she already knew the fridge was broken...The house was missing trash bags and dishwasher soap- just a heads up on your shopping trips to buy those things as they are necessary based on check out requirements. Also- a weird note, the Rental Company would not provide us with towels/sheets/linens unless we provided the full names and ages of each guest. An odd requirement! Rental Company (Dennis) did not respond to my questions I sent him in April, either. Overall, a nice property but clearly some communication issues that need to be addressed.
Alyssa W.
Aufenthalt von 3 Nächten im Mai 2024
