Cozy home in historic Hillsdale

Hi Allison, Your reservation was cancelled on the advice of VRBO client service due to the negative message interaction regarding your payment of the additional night. Your dishonest account of what transpired is big part of the cancellation. For reasons unknown, after many conversations on VRBO messenger, you decided to stop using VRBO messenger and called my husband once and did not leave a message. On the day of your arrival via messenger, you claimed to have contacted us multiple times via phone to which we promptly replied to. You were unhappy about the charge for extra night you requested and repeatedly accused us of adding charges, which is incorrect. We still tried to accommodate and clarified the charge (you added a weekend day which is higher price) as well as communication issues (that she did not leave any messages). You would not pay for the extra night you wanted and I advised that you would be cancelled as you were not happy. As the cancellation was in progress, you made payment, which was too late at that point. Your negative comments regarding my husband and our home made us feel very uncomfortable to have you in our home and VRBO agreed and advised us to cancel after ascertaining that there was multiple homes available for you just around our home.