Vermieter-Kommentar: Dear Joanne and Joe, Your review really caught me by surprise because prior to it I didn’t realize the concerns you had. I’m so glad you enjoyed the beautiful lake view and the large patio deck, as well as the amenities such as the A/C, Washer and Dryer, and covered garage parking. I’m really sorry that your stay didn’t fully meet your expectations though. This home is listed as a Lake View property and not a Lake Front property. This is why we don’t advertise lake access in the listing. I wish you would have reached out while you were still here so we could provide you with tailored recommendations such as Lake Sammamish State Park which is only a short 10 minute drive away. In regards to some of your other concerns we do use a professional cleaning service and will make sure to pass this information along to them. Furthermore, we apologize if there were any instances where you heard noises.  We do appreciate you bringing this to our attention though. Lastly, I’m not sure what could have been done differently regarding the step in the garage, as it has never striked us, this is a standard size of step.  I really wish you would have communicated these concerns throughout your stay so we could have accommodated and made this a better experience for you. Similar to when we communicated regarding the birthday party you were throwing.  We try hard to ensure all our guests have a great experience. Again, I’m sorry your experience wasn’t as exceptional as I wish it would have been but am glad you still were able to enjoy your stay.  Sincerely, Mitra and Mike