Schönes 2SZ 1BA Haus / Smart-TVs, Bidet, Kochnische, kostenloses WLAN & Parkplatz

Thanks so much for staying with us! We’d love to see you again, and we have a little gift for you!

Hello Brent, Thank you for staying with us during the hottest days of the year. We’re sorry the A/C was not able to bring the home down to the temperature you wanted while outside temperatures were extremely hot. The system may also automatically shut off when the home is unoccupied to help conserve energy, which can make it feel warmer when guests return. We also appreciate you bringing up the parking situation. Overnight street parking in Glendora is only free on Friday, Saturday, and holiday nights; otherwise, a city parking permit is required. We do send this information in our pre-check-in instructions, and we understand that it can still be easy to miss when arriving with a larger vehicle or trailer. If you are traveling with a larger vehicle or a truck and trailer, please let us know ahead of time so we can help coordinate parking as best as possible. Thank you again for your feedback. We’re glad to hear you found the home clean, comfortable, and centrally located, and we appreciate your kind words about our hospitality. We hope to welcome you back again, especially during cooler weather. Thanks again for your stay and for sharing your experience with us.

Thank you for staying with us and for taking the time to share your feedback. We’re sorry to hear that some aspects of your stay did not meet your expectations. We do wish, however, that you had brought these concerns to our attention during your stay. We sent pre-check-in, check-in, and other messages during your stay, and we did not receive any reports of these issues at the time. Unfortunately, receiving this feedback several days after checkout meant that we were not given an opportunity to address or resolve the concerns while you were here. Regarding the A/C, the fan operates automatically when the system is running, so some operational noise is expected. We’re sorry that you found the sound disruptive to your sleep. Regarding the kitchenette power, the circuit/power strip has a clearly labeled reset button that can be used to restore power. Had you contacted us during your stay, we would have been happy to assist you immediately. For the bedroom lighting, the outside light may come from neighboring properties. The blinds can be adjusted to block or reduce the outside light, and we would have been happy to help if you had let us know. As stated in our property description, the fifth sleeping space is a futon, rather than a standard bed. A futon naturally has a folding seam in the middle, which can create a dip when it is unfolded for sleeping. We always strive to provide a comfortable experience for our guests and take feedback seriously. We would have appreciated

Thanks so much for choosing us for your travel needs! Sorry about the temporary internet outage from the Frontier provider. We do provide cooking stove upon request. Hope you can come back if possible!

Thank you for taking the time to share your feedback. We’re glad to hear you found the home comfortable and that it met your budget needs, as we aim to offer a well-priced option compared to higher-end rentals in the area. We’d like to clarify a couple of points for future guests. We were not contacted during the stay regarding temperature concerns or any other issues. We always encourage guests to reach out right away so we can assist promptly and ensure their comfort. Regarding the thermostat, it is fully programmable with preset temperature ranges for energy efficiency. Guests can adjust and override the temperature at any time during their stay using the thermostat controls. The owners do not manually reset or remotely change temperatures. The laundry fee is disclosed in advance and reflects shared utility and maintenance costs, helping us keep the overall nightly rate competitive. We appreciate all guest feedback and continuously look for ways to improve. We encourage future guests to contact us anytime during their stay—we are always happy to help.

Thank you for your feedback — we’re glad to hear that you found the check-in process easy and the neighborhood quiet. Regarding parking, our property is designed to accommodate two standard-sized vehicles in the designated area, which has worked well for many guests. In this case, the first vehicle was not parked within the marked space, which limited availability for the second car that arrived after 1:00 AM. We received your message at 1:19 AM and, unfortunately, were unable to respond until the morning. In fact, detailed parking instructions, including street parking restrictions, are shared in advance in the check-in guide and are also posted inside the home to help avoid this situation. We encourage guests to review these instructions prior to arrival. For clarity, our listing and photos indicate that the space includes a kitchenette rather than a full kitchen, and that laundry use requires a small fee. We aim to present all amenities and limitations upfront so guests can make informed booking decisions. We also appreciate your feedback regarding the pillows. Comfort preferences can vary, and we will take this into consideration as we continue to improve the guest experience. Thank you for choosing us for your stay!

Thank you for choosing us for your stay, Steve! We’re happy to provide a cooking stove and basic cooking utensils upon request. We hope to welcome you back next time!

Thanks a lot for using our property!! Hope to get chance to host you again..

Thanks a lot for using our place and nice review!!

We informed them this is front unit of the house separated from back unit at initial communication before their booking, but they simply had no memory of it. Their Vrbo invoice clearly showed the air conditioner fee but they just lied straight to the face that they never saw this a/c fee in their invoice, and blamed us that this is "hidden" cost. We have contacted Vrbo support several times to clarify that this air conditioner fee is upfront cost clearly shown in the invoice at their booking. However, they still blamed us for their own mistake. Be aware owners and hosts, please avoid these guests !!!

Thank you for your feedback, and we apologize for the issues you encountered during your stay. We’ve addressed the concerns you raised: the tap water dispenser, shower pressure, spice rack, and cleaning have all been resolved. The issue with the cat urine smell was addressed during your stay, and we will ensure this does not occur again. Additionally, we have replaced the old sofa bed with a new one for improved comfort. As noted in our listing, there is a $10 fee for using the laundry facilities for an entire day. We always encourage our guests to report any issues immediately so we can promptly resolve them and enhance your experience. Thank you again for staying with us, and we appreciate your understanding.