4/10 – Schlecht
Doris M.
5. Okt. 2023
Gut: Check-in und Lage
Verbesserungswürdig: Sauberkeit und Kommunikation
Water leak issues
There are two bathrooms here and the one on the main floor is directly below the upstairs bathroom. When we arrived, there was clearly water damage above the main floor toilet. The “patch” was just some clear packaging tape. The area was black and appeared to be mold (I wish I could attach a picture - it was disgusting and growing daily). After the first day, it started to drip so we called the rental company and they said someone would be out. It wasn’t until the next afternoon that someone came but they left without fixing anything. Then we called back and the next day a plumber came out. His conclusion was that we can’t use the upstairs toilet…so 5 adults were expected to use one toilet. And on top of that, you could get dripped on at any moment using the one downstairs. We asked the plumber if he could at least put something else up to patch the leak so we didn’t have toilet water dripping on us and he said no. I literally used the toilet with a towel on my head for 4 days because I was afraid of the water dripping on me. Also, the photo of the main floor bathroom on this listing is not accurate.
Doris M.
Aufenthalt von 7 Nächten im September 2023
