2/10 – Ungenügend
Ryan S.
26. März 2024
Gut: Check-in, Lage und Genauigkeit des Onlineauftritts
Verbesserungswürdig: Sauberkeit und Kommunikation
Wonderfully Awful
This trip was a wonderful tragedy, no other way to put it. Here are the bullets on the trip, facts stated, you can make the decision to rent or not. Italic or “ “ are direct quotes.
One person in the group came home COVERED with 40% of their body in rash/bites. It was vicious and advised by a doctor that it was bed bugs. The person went from their home (no issues) to this house, then back home, and was covered.
We advised the host/owner about the issue immediately and sent graphic photos showing the bites. The initial response from “Steve” was this exactly: (from text)
“our guess is it did not come from our place as we of course checked for bedbugs before we opened as short term rental companies always suggest…. ”
“You can get bedbugs from Rent-A-Cars from airplanes and from several other places. I’m happy to send you the articles if you’d like or you could Google that.”
Conclusion:
We travel monthly to places so staying in a hotel bed is not uncommon yet this is the FIRST TIME EVER that her body has had this happen. Could the airplane that the other girls sat right next to her in seats and had no bites be the culprit? I guess. At the end of the day the group traveled together to VRBO house, one girl in one bed gets bite marks on 40% of her body, is in severe pain, a doctor visit and a prescription to resolve it. We asked directly what their resolution would be, nothing. The Owner did say:
“This has been very time-consuming for us as I’m sure it has been for you"
Ryan S.
Aufenthalt von 3 Nächten im März 2024
