10/10 – Hervorragend
Krista B.
11. Aug. 2025
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Way more highs than lows :-)
We did an extended family vacation. In laws, my family of 4, and my husband’s brother’s family of 6. 12 total with 6 kids ranging in age from 10 to 17. While we are sharing criticism for future guests and/or management, we all agreed it was still a five star rental overall! 1) Basic amenities offered at hotels should be provided. Travel size shampoo, conditioner and body wash was not provided in any of our bathrooms. Additionally, an ice maker would have been lovely. 2) While we did reach out ahead of time to schedule golf, there seems to be an extended process for getting the “preferred rates”. We did not give them enough time to regular mail vouches to our home prior to the trip. This was how the golf shop told us it worked? It’s 2025, how is this convenient for anyone? 3) The location of “The Territories” is not very convenient if you plan to spend most of your time downtown. Half our group commented the location was inconvenient while the other half thoroughly enjoyed the countryside and solitude. So if shopping and dining out is your priority, know there will be a 10-15 minute drive each way.Aside from that, we all enjoyed our stay in Galena and at this property. The fitness center, pool, basketball court, hot tub, pool table, karaoke machine, poker table, golf course, walking paths, fire pit & darts were all enjoyed during our short 4-night stay. We found the beds comfortable, the en suite bathrooms spacious, and the living areas cozy. Hoping to return soon! :-)
Krista B.
Aufenthalt von 4 Nächten im August 2025
