8/10 – Gut
Renee H.
6. Mai 2024
Gut: Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Great unit, but you must love birds!
This is our 3rd time staying at the Oceania property. We always enjoy the property & everyone we interact with throughout our stay. We love it here.This stay was definitely not as good as our last two. This unit was good, but definitely had some let downs. 1st and foremost, I want to say the birds are absolutely ridiculous & saying upon check in "we've tried everything" seems unrealistic. Other units have changed the light on the balcony or they've attached items to the tops of their outdoor lights to prevent the bird from staying on it. There was bird poop all over the balcony, chairs & grill. We were sure to take picture's to show just how awful it was. We were unable to go outside and enjoy the view, eat our meals or relax. It was a big disappointment for us. The other two unit's we stayed in did not have this problem, so saying everything was tried, seems like a copout. Only having 3 bath towels for the week was also something we were not prepared for. We understand that there is laundry in the unit. But having to wash our towels almost daily wasn't what we planned to do while on vacation. Some more towels, even just two more, would be really helpful. This will not prevent us from returning to Oceania in the future, but we would not stay in this unit again. We want to be outdoors, taking in the beautiful view from our balcony. Morning breakfast out there would be nice. Not swatting aggressive birds & dodging bird poop. You could prevent it, other units have.
Renee H.
Aufenthalt von 4 Nächten im April 2024
