4/10 – Schlecht
Kathy H.
11. Mai 2024
Verbesserungswürdig: Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Beautiful inside, but not out side
I was not pleased with my stay here. I wish I could upload the photos. First of all the communication was lacking. I called early because my 81 year-old dad and I had just got off the boat from a cruise. We were exhausted so I wanted to find the place before it got dark. I called the manager and was just asking about how to get in, even when I told him that we were tired and I just want to know where it was he kept telling me that I should have read the instructions online not really something you wanna hear when you’re exhausted from a three day cruise with a elderly dad . He did, however, let us check in early, which was honestly the only plus of the entire stay. The exterior look like somebody’s house that they had storage all over it. They were ants as you walk into the threshold the door lock was very difficult to maneuver. I had to call several times until he finally had to open it from his phone. All of this, I could probably have dealt with better if the host has simply listened to me when I said we were not trying to access the property early. I simply wanted to find it before it got dark and he just kept reiterating that I should’ve read the website, which honestly wasn’t even helpful . Address on site is 4616. The actual address was 4615 and really the easiest way to access that apartment is turning right on guava after you see 4615. I was so disappointed that my dad and I went to the movies and we checked out before 8:00 AM the next day.
Kathy H.
Aufenthalt von 1 Nacht im Mai 2024
