The Bamboo House! Dog-Friendly Home n RVA Sleeps 8
Welcome to your spacious, family-friendly & dog-friendly oasis in the heart of Richmond, Virginia! Nestled on a peaceful street, this inviting & newly renovated 4-bedroom, 2-bathroom home offers a perfect blend of comfort & convenience for your stay. Also, featuring a fully fenced in backyard. Whether you`re here for work, leisure, or simply to soak up Richmond`s culture, our home offers a welcoming haven to call home during your stay. Book now & make your Richmond adventure unforgettable!
Step into a beautifully furnished living space where relaxation meets style. Sink into the plush sofa in the living room, perfect for unwinding after a day of exploration.
The fully equipped kitchen is a culinary dream, boasting modern appliances and ample counter space for your cooking adventures. Whip up delicious meals with ease.
Four serene bedrooms provide restful nights of sleep. The master bedroom features a comfortable king-size bed, while the second and third bedrooms offer cozy queen-size beds, and the fourth bedroom is equipped with two twin-size beds, making it perfect for families, friends or colleagues traveling together.
The living room and all of the bedrooms are equipped with a flat screen Roku TV.
Enjoy the lovely Virginia weather in the fully fenced in backyard. It`s an ideal spot for morning coffee or evening drinks.
This property is conveniently situated near Richmond`s best attractions, including the Virginia Museum of Fine Arts, Maymont Park, Scott’s Addition and the historic Fan District. Explore the vibrant local scene with ease.
Stay connected with high-speed Wi-Fi and take advantage of the laundry facilities for added convenience.
Driveway parking is available and ample, free street parking is available, ensuring a hassle-free stay.
The entire home is accessible to guests with the exception of one locked hospitality closet which contains our cleaning and restocking supplies.
Feel free to reach out to us anytime! The best way to contact us is through the booking platform`s messaging system, where we`re readily available to assist you. Please don`t hesitate to reach out with any questions or needs you may have. Your comfort and satisfaction are our top priorities.
Our home is located in a diverse and vibrant neighborhood in Richmond, VA 23230. It offers a mix of historic charm and modern amenities.
The house is located 3 miles from the University of Richmond .
Richmond is known for its welcoming and tight-knit community. It`s a neighborhood where people know their neighbors, and there`s a strong sense of community pride. You`ll find a mix of families, young professionals, and long-time residents, creating a diverse and friendly atmosphere.
Richmond offers quaint shops, restaurants, and cafes within walking distance. The neighborhood is also home to popular parks and green spaces, providing opportunities for outdoor activities and leisurely strolls. The nearby Scott`s Addition district is known for its craft breweries and trendy dining spots.
The neighborhood`s central location makes it easy to get around. It`s well-connected to major highways and offers public transportation options, including bus routes. You can easily access downtown Richmond, the Fan District, and other parts of the city from here.
Richmond is known for its rich cultural scene, and many museums, galleries, and theaters are within a short drive. The Virginia Museum of Fine Arts and the Science Museum of Virginia are just a couple of examples of cultural attractions nearby.
Richmond, VA 23230 is a charming and well-established neighborhood with a strong sense of community. It offers a blend of historic character and modern amenities, making it an ideal place for families.
There is parking available in the driveway and ample, free street parking available in front of the home. Guests can get around via ride-sharing services i.e. Lyft and Uber, walking, biking, public transportation and/or driving.
Please Note: Unauthorized guests are strictly prohibited and considered trespassing. A $250 fee applies for unregistered guests or exceeding max occupancy. No parties, events, or gatherings allowed—violations may result in immediate cancellation without refund. Please ensure your guest count is accurate and let us know of any changes.
***PLEASE READ BEFORE MESSAGING***
DISCOUNTS: Our pricing is haggle-free and always represents the lowest and best price we can offer, including long-term and seasonal rates. Weekly and monthly discounts are shown, if applicable. We are not able to provide additional discounts. - AVAILABILITY: Our calendar is up to date and accurate. If your requested dates are showing as available, you are welcome to proceed with your booking! - EARLY CHECK-IN: Due to our high number of turnovers, we cannot accommodate early check-in or late check-out requests. - CANCELLATION POLICY: Please read and understand the cancellation policy prior to booking. This policy is firm, and we will be upheld in the event of a cancellation. We recommend purchasing travel insurance if you have concerns that you may need to cancel your reservation for any reason. - PET POLICY: We are dog friendly. No other species of animals are allowed. This is non-negotiable.
UNFORESEEN ACTS OF NATURE: We are unable to issue refunds for events outside of our control exacted by natural forces, such as power or utility outages.
!****For your awareness, exterior security camera(s) are in place and actively record the property`s exterior, public-facing areas at all times—including during reservations. Please note that there are no cameras located inside the home or in any private areas.****!
We do not provide laundry supplies. We are pet friendly. However, we only accept up to two dogs for a $50.00 pet fee. Please include any dogs within your guest count prior to confirming your reservation. Unauthorized pets on the property will result in a $100 fee.
No smoking indoors. $250 fee will be charged to guest after departure if evidence of smoking cigarettes or marijuana indoors is detected.
Any and all acts by guest(s) and/or its invitees, that result in damages to the property or its contents, whether such act was intentional or the result of negligence will allow the host and or owner to deduct from the security deposit any and all cost incurred or to be incurred in returning the property or its contents to its original state and/or replace the item(s) as needed.
We are pet friendly. However, we only accept up to two dogs for a $50.00 pet fee.
Wichtige Informationen
Wissenswertes
Diese Unterkunft wird von einem professionellen Gastgeber verwaltet. Die Vermietung erfolgt zu gewerblichen, geschäftlichen oder beruflichen Zwecken.
Für zusätzliche Personen fallen möglicherweise Gebühren an, die abhängig von den Bestimmungen der Unterkunft variieren können.
Beim Check-in werden ggf. ein Lichtbildausweis und eine Kreditkarte, Debitkarte oder Kaution in bar für unvorhergesehene Aufwendungen verlangt.
Je nach Verfügbarkeit beim Check-in wird versucht, Sonderwünschen entgegenzukommen, sie können jedoch nicht garantiert werden. Eventuell fallen zusätzliche Gebühren an.
Partys oder Gruppenveranstaltungen sind auf dem Gelände der Unterkunft streng verboten.
Der Gastgeber hat angegeben, dass die Unterkunft über einen Kohlenmonoxidmelder verfügt
Der Gastgeber hat angegeben, dass es in der Unterkunft einen Rauchmelder gibt
Diese Unterkunft ist mit Sicherheitsvorrichtungen ausgestattet, darunter ein Feuerlöscher.
Diese Unterkunft verfügt über Außenbereiche wie Balkone oder Terrassen, die möglicherweise nicht für Kinder geeignet sind. Bei Bedenken wende dich am besten vor deiner Ankunft direkt an die Unterkunft, um sicherzustellen, dass dir ein passendes Zimmer zur Verfügung gestellt wird.
Wenn du deine Buchung stornierst, gelten die Stornierungsbedingungen des Gastgebers. Gemäß den EU-Verordnungen über Verbraucherrechte unterliegen Buchungsservices für Unterkünfte nicht dem Widerrufsrecht.
Zur Gegend
Richmond
Dieses Ferienhaus in Richmond liegt im Stadtzentrum. Wenn du Lust auf Shoppen hast, sind Broad Street und Short Pump Town Center einen Ausflug wert. Du möchtest deinen Aufenthalt in der Stadt mit dem Besuch eines spannenden Events oder einer Sportveranstaltung aufpeppen? Dann schau doch einmal hier vorbei: Richmond Raceway. Perfekte Voraussetzungen für einen unterhaltsamen Abend bietet diese Location: Allianz Amphitheater at Riverfront.
Vibra Hospital of Richmond - 13 Gehminuten - 1.1 km
Markel Building - 17 Gehminuten - 1.4 km
Bowlero Richmond - 19 Gehminuten - 1.6 km
Shops at Willow Lawn - 20 Gehminuten - 1.7 km
Fortbewegung vor Ort
Bahnhof Richmond Staples Mill Road – 6 Fahrminuten
Flughafen Richmond Intl. (RIC) – 20 Fahrminuten
Restaurants
Wawa - 12 Gehminuten
Chick-fil-A - 3 Autominuten
Chipotle Mexican Grill - 2 Autominuten
McDonald's - 11 Gehminuten
Panera Bread - 2 Autominuten
Häufig gestellte Fragen
Ist The Bamboo House! Dog-Friendly Home n RVA Sleeps 8 haustierfreundlich?
Ja, Haustiere sind in dieser Unterkunft erlaubt.
Wie viel kostet ein Aufenthalt im The Bamboo House! Dog-Friendly Home n RVA Sleeps 8?
Gültig ab 6. Apr. 2026: Die Preise für 1 Übernachtung für 2 Erwachsene im The Bamboo House! Dog-Friendly Home n RVA Sleeps 8 am 27. Juni 2026 beginnen bei 180 € (inklusive Steuern und Gebühren). Dieser Preis basiert auf dem niedrigsten Preis pro Nacht innerhalb der nächsten 30 Tage, der jeweils in den letzten 24 Stunden gefunden wurde. Die Preise können sich ändern. Wähle deine Reisedaten, um genauere Preise zu erhalten.
Wie viel kostet das Parken bei The Bamboo House! Dog-Friendly Home n RVA Sleeps 8?
Auf dem Gelände der Unterkunft stehen Parkplätze zur Verfügung.
Wann ist der Check-in bei The Bamboo House! Dog-Friendly Home n RVA Sleeps 8?
Check-in ab: 16:00 Uhr.
Wann ist der Check-out bei The Bamboo House! Dog-Friendly Home n RVA Sleeps 8?
Check-out ist um 10:00 Uhr.
Wo befindet sich The Bamboo House! Dog-Friendly Home n RVA Sleeps 8?
Dank der ausgezeichneten Lage im Herzen von Richmond ist dieses Ferienhaus nur 2 km von Shops at Willow Lawn entfernt. Im Umkreis von 5 km befinden sich zudem: Bon Secours Heart Institute at Reynolds Crossing und University of Richmond. Ebenfalls nur bis zu 5 km entfernt: Country Club of Virginia und Robins Center.
Bewertungen
9,2
Wunderbar
Die Bewertungen werden in chronologischer Reihenfolge angezeigt, unterliegen einem Moderationsprozess und wurden verifiziert, sofern nicht anders angegeben.
22 von insgesamt 28 Gästebewertungen haben eine Bewertung von 10 - Hervorragend
10 – Hervorragend
22
1 von insgesamt 28 Gästebewertungen haben eine Bewertung von 8 - Gut
8 – Gut
1
4 von insgesamt 28 Gästebewertungen haben eine Bewertung von 6 - Okay
6 – Okay
4
1 von insgesamt 28 Gästebewertungen haben eine Bewertung von 4 - Schlecht
4 – Schlecht
1
0 von insgesamt 28 Gästebewertungen haben eine Bewertung von 2 - Ungenügend
2 – Ungenügend
0
9,0/10
Sauberkeit
10/10
Check-in
10/10
Kommunikation
8,6/10
Lage
9,2/10
Genauigkeit des Onlineauftritts
Bewertungen
Verifizierte Bewertung
10/10 – Hervorragend
Sandra S.
1. Jan. 2026
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Lovely house! Perfect for our friend group and our dogs. Hosts were so gracious and super responsive. Great location. Highly recommend!
Sandra S.
Aufenthalt von 2 Nächten im Dezember 2025
Verifizierte Bewertung
10/10 – Hervorragend
Ryan M.
10. Sept. 2025
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Great location in West Richmond near the University of Richmond. Lots of restaurants and shopping in the area and a quiet neighborhood. Great for families or small groups.
Ryan M.
Aufenthalt von 3 Nächten im September 2025
Verifizierte Bewertung
10/10 – Hervorragend
Julie M.
17. Mai 2025
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Good place for family vacation
Nice yard space, 4 bedrooms and large living room space, worked well for an extended-family vacation. I would prefer an earlier check-in time
Julie M.
Aufenthalt von 3 Nächten im Mai 2025
Verifizierte Bewertung
10/10 – Hervorragend
Angela L.
11. Juli 2025
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Warm by fun business trip.
We booked this house for a business trip because we like to have a place to cook dinner after a full day of schmoozing. The kitchen had everything we needed and the neighborhood was nice and quite with all the things we needed close by.
Angela L.
Aufenthalt von 5 Nächten im Juni 2025
Verifizierte Bewertung
6/10 – Okay
bethanne b.
29. Nov. 2025
Gut: Check-in, Kommunikation und Lage
The location was great for our needs as we were visiting family for the holidays- however- the property was in OK shape- with moldy showers, broken kitchen cabinet doors, broken bathroom towel holders, active water leak and damaged and unusable pans. HVAC was inconsistent with bedrooms being cold but kitchen was hot and no vents in the bathrooms.Plus was the property permitted dogs and the Large fenced in backyard was great.Would encourage owner to invest some additional dollars on true repairs vs cosmetic fixes.
bethanne b.
Aufenthalt von 7 Nächten im November 2025
Antwort von VrboOwner am 6. Dez. 2025
Thank you for sharing your experience with us. We’re glad the location and large fenced backyard worked well for your holiday visit, and we appreciate your feedback on areas needing attention.
Since your stay, we’ve taken care of the items you mentioned:
- Replaced the caulking in both bathtubs and bathroom windows.
- Tightened all kitchen cabinet doors and fixed shelving in the medicine cabinet.
- Installed a new lock on the bifold door, which is now an owner’s closet.
- Cleaned the ceiling fan globe above the dining table.
- Replaced the HVAC filter (with extras left in the closet), opened registers upstairs, and adjusted furniture placement to improve airflow.
- Purchased brand‑new pots and pans and discarded the old ones. Had we known about their condition during your stay, we would have been happy to replace them on the spot.
Regarding the “leak” you noted, the closet in question has no plumbing, and both the wall and floor were dry during inspection. We’ll continue monitoring in case it relates to the upstairs shower.
We truly value guest input—it helps us keep the property in good shape beyond cosmetic updates. Thank you again for your review, and we’re glad your dogs enjoyed the backyard.
Verifizierte Bewertung
10/10 – Hervorragend
Sherry C.
26. März 2024
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Conference Stay
We were very happy with our stay.
Sherry C.
Aufenthalt von 4 Nächten im März 2024
Antwort von VrboOwner am 4. Apr. 2024
We truly appreciate your wonderful feedback. Your presence was a pleasure, and we can't wait to have you return.
Verifizierte Bewertung
10/10 – Hervorragend
Christina H.
13. Apr. 2025
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Best at The Bamboo House
What a great property. Plenty of space to enjoy indoors & out. Excellent communication with hosts, convenenient to downtown with lots to do in the immediate area. Well stocked & clean.
Christina H.
Aufenthalt von 2 Nächten im April 2025
Antwort von VrboOwner am 18. Apr. 2025
Thank you for the wonderful review! We're so happy to hear you enjoyed the space—both inside and out—and that communication and location hit the mark for you. It’s always our goal to provide a clean, well-stocked home with a smooth experience, and we’d love to welcome you back anytime!
Verifizierte Bewertung
10/10 – Hervorragend
Tracy T.
27. März 2025
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Enjoyed the atay
Nice clean house. Convenient location. Friendly and quick response to questions.
Tracy T.
Aufenthalt von 3 Nächten im März 2025
Antwort von VrboOwner am 10. Apr. 2025
Thank you so much for your kind words! We're glad you enjoyed the cleanliness, location, and communication. It was a pleasure hosting you, and you're welcome back anytime!
Verifizierte Bewertung
10/10 – Hervorragend
Steven R.
8. Juli 2024
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Great space and nice layout, very roomy.
Family reunion and bday party in Richmond.
Steven R.
Aufenthalt von 3 Nächten im Juli 2024
Antwort von VrboOwner am 17. Juli 2024
We truly appreciate your wonderful feedback. Your presence was a pleasure, and we can't wait to have you return.
Verifizierte Bewertung
10/10 – Hervorragend
Debra J.
1. Okt. 2024
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Great Richmond Trip!
We had a great time at the Bamboo house. The home was clean, stocked with some essentials and comfortable. Great location for our visit to UR. James was a wonderful host. I would stay here again.
Debra J.
Aufenthalt von 4 Nächten im September 2024
Verifizierte Bewertung
10/10 – Hervorragend
Annie L.
7. März 2024
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Great house
This was the perfect place for our girls weekend. Plenty of rooms and beds for 6 adults. Had everything we needed.
Annie L.
Aufenthalt von 3 Nächten im Februar 2024
Antwort von VrboOwner am 8. März 2024
Your review made our day! We're thankful for your stay and are excited about the prospect of hosting you again.
Verifizierte Bewertung
10/10 – Hervorragend
Randy W.
22. Dez. 2023
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Richmond Holiday
Close to family.
Randy W.
Aufenthalt von 3 Nächten im Dezember 2023
Antwort von VrboOwner am 11. Jan. 2024
We're thrilled to know you had a fantastic time here. The pleasure was ours, and we eagerly anticipate your next visit.
Verifizierte Bewertung
10/10 – Hervorragend
Ashlyn E.
15. März 2024
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Perfect spot, plenty of space
Minutes away from convenience stores, restaurants, shopping, etc. Perfect set up with plenty of seating to relax and even a dedicated work space. Would certainly stay again!
Ashlyn E.
Aufenthalt von 2 Nächten im März 2024
Antwort von VrboOwner am 21. März 2024
We're thrilled to know you had a fantastic time here. The pleasure was ours, and we eagerly anticipate your next visit.
Verifizierte Bewertung
10/10 – Hervorragend
Jeremy A.
7. Juni 2024
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Good Location
Good location. Ample sleeping space. No issues.
Jeremy A.
Aufenthalt von 3 Nächten im Juni 2024
Antwort von VrboOwner am 24. Juni 2024
Your kind words mean the world to us. We'd be absolutely delighted to have you back whenever you choose to return.
Verifizierte Bewertung
10/10 – Hervorragend
Linda T.
30. Aug. 2024
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Richmond
Everything was exactly like it was stated updated very comfortable. We Definitely will stay again
Linda T.
Aufenthalt von 3 Nächten im August 2024
Antwort von VrboOwner am 24. Sept. 2024
We truly appreciate your wonderful feedback. Your presence was a pleasure, and we can't wait to have you return.
Verifizierte Bewertung
10/10 – Hervorragend
Jeremy A.
20. Juni 2024
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Good Location
Easy access. Nice Yard. Ample space inside home.
Jeremy A.
Aufenthalt von 3 Nächten im Juni 2024
Antwort von VrboOwner am 24. Juni 2024
We're overjoyed by your positive feedback. Your presence was truly appreciated, and we can't wait to have you back as our guest.
Verifizierte Bewertung
10/10 – Hervorragend
Chris B.
30. Nov. 2024
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Perfect Family Thanksgiving Accommodations
James’s house was warm, inviting and clean - something you don’t often see in a dog friendly rental! The kitchen is well appointed and well stocked, and we had everything we needed for a lovely family get together that included baking, movie watching and playing with the dogs in a safe, enclosed yard. Thank you, James, for a delightful stay. We will be back!!
Chris B.
Aufenthalt von 2 Nächten im November 2024
Antwort von VrboOwner am 2. Dez. 2024
Thank you so much for your wonderful review! We're thrilled to hear that you had a great family get-together and enjoyed the kitchen, enclosed yard, and the overall warmth of the house. It’s always a pleasure to host guests who appreciate the space as much as we do. We’d love to welcome you and your dogs back anytime!
Verifizierte Bewertung
10/10 – Hervorragend
Jane G.
10. Mai 2025
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Great space in great location!
This is the perfect house for a family or multigenerational visitors. Close to Willow Lawn, there are plenty of options to get groceries or eat out. The house has 2 bedrooms and a full bath on the first level and the same upstairs. The kitchen is great and equipped for cooking in. Plenty of seating and the furniture is comfortable. It rained so we didn’t get to check out the fenced yard, but it’s a nice looking space.House is clean and maintained.Would definitely reserve here again.Very responsive owner.
Jane G.
Aufenthalt von 2 Nächten im Mai 2025
Verifizierte Bewertung
10/10 – Hervorragend
Lai-Lin R.
29. Okt. 2024
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Great house with amenities
Me and 4 other colleagues stayed here for a residency at VCU and enjoyed our stay. There were kitchen and bathroom amenities that made us comfortable throughout the week. James was responsive and helpful each time we communicated.
Enough space to cook and hang together. We enjoyed our home away from home.
Lai-Lin R.
Aufenthalt von 6 Nächten im Oktober 2024
Antwort von VrboOwner am 13. Nov. 2024
Thank you so much for your kind review! We're thrilled to hear that you and your colleagues enjoyed your stay and felt comfortable throughout the week. It’s great that the kitchen and bathroom amenities made your time more enjoyable, and we're happy we could assist whenever needed. We’re glad the space worked well for cooking and relaxing together. It was a pleasure hosting you, and we’d love to welcome you back anytime!
Verifizierte Bewertung
10/10 – Hervorragend
Sarah M.
15. Okt. 2023
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Family came to town for birthday
Last minute my husband’s family wanted to get together for my husband’s birthday so we all stayed at this unit and had a good time. The kitchen was the best part for us to all gather but it didn’t have all the utilities required for cooking. Overall we had a good time.
Sarah M.
Aufenthalt von 3 Nächten im Oktober 2023
Antwort von VrboOwner am 18. Okt. 2023
Thank you so much for leaving us a wonderful review! It truly was a pleasure hosting you and we'd love to have you back anytime.
Verifizierte Bewertung
8/10 – Gut
Bradford G.
24. Mai 2024
Gut: Sauberkeit, Check-in, Kommunikation und Genauigkeit des Onlineauftritts
Good property but five stars
We appreciated that the landlord allowed us to check in early. Like many ABNB properties, the inside is not quite as nice as the pictures. It’s barely four stars in my opinion. The outside is rough and so is the neighborhood, however that was relatively clear from the photos before we arrived. The appliances were new. Overall not a bad property but it needs work, particularly on the outside.
Bradford G.
Aufenthalt von 3 Nächten im Mai 2024
Antwort von VrboOwner am 17. Juli 2024
Thank you for your feedback. We’re glad you appreciated the early check-in and noted the new appliances. We understand that the interior may not have met your expectations compared to the photos. Please keep in mind that the pictures were taken when the property went live and are less than one year old.
We acknowledge that the outside and neighborhood presented challenges, and your insights are valuable to us. We’re committed to making improvements, particularly on the exterior of the property. We appreciate your understanding and hope to provide a better experience in the future.
Verifizierte Bewertung
4/10 – Mangelhaft
Larry L.
15. März 2025
Gut: Check-in und Kommunikation
Verbesserungswürdig: Sauberkeit
Bamboo
There’s a lot that needs to be corrected. Cracked and sunken driveway, no sidewalk into the home (just sporadically placed pavers), and the home was Dirty (dirty floors, molded bathroom caulking, chipped paint, dirty walls. We had to buy air wicks and cleaning supplies to keep the smell away. The home looked like do it yourselfers without the proper skillsets tried to put it together and maintain it. The bedding was clean, the appliances newer, and the location was good. I won’t rent another VRBO without having someone inspect it first.
Larry L.
Aufenthalt von 8 Nächten im Februar 2025
Antwort von VrboOwner am 18. Apr. 2025
Thank you for your honest and detailed feedback. We're truly sorry to hear that the home did not meet your expectations. That is never the experience we want for our guests.
We do want to clarify that the stepping stones leading to the front door are intentionally placed for ease of access—not sporadically set. Had any of the issues you mentioned been brought to our attention during your stay, we would have been more than happy to address them in real time and make things right for you.
While we understand everyone has different preferences when it comes to style and finishes, we’d like to note that this is not a newly built home. It’s a space that reflects character and charm.
We’re glad to hear the bedding was clean, the appliances were newer, and the location worked well for your needs. Your feedback is valuable, and we will be taking a closer look at the items you noted to ensure improvements are made. Thank you again for sharing your experience.
Verifizierte Bewertung
6/10 – Okay
David M.
12. Juni 2024
Gut: Check-in und Kommunikation
Verbesserungswürdig: Lage
The Bamboo House
While the picture was accurate the property did not live up to its promise. The location was a bit scary and the exterior of the home was in nasty shape: Broken up driveway, sewer access pipes sticking up through the front yard and a yard full of weeds. While the interior was nicely appointed, painted and clean, it was very dated and in need of a refresh. Kitchen was redone but not the bathrooms or the bedrooms. I would NOT stay here again.
David M.
Aufenthalt von 4 Nächten im Juni 2024
Antwort von VrboOwner am 17. Juli 2024
Thank you for your candid feedback. We're sorry to hear that the property did not meet your expectations. We appreciate your positive comments about the interior cleanliness and the updated kitchen.
Our properties are on a biweekly landscaping schedule, and had we known this was affecting your stay, we would have been happy to expedite the next visit. Your insights regarding the need for a refresh in the bathrooms and bedrooms are valuable, and we'll take them into consideration for future improvements.
Regarding the location, we understand that perceptions can vary, and while we feel comfortable in our neighborhood, we respect that each guest may have different preferences.
We're disappointed that you would not stay with us again, but we appreciate your input and will work hard to enhance the experience for future guests.
Verifizierte Bewertung
10/10 – Hervorragend
Connor H.
5. Apr. 2024
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Flexible and Attentive
We pulled up to the house and a plumber was coming out of the property. This was a pretty inauspicious start to our journey! Turns out the home needed the entire sewer line replaced!
James and his team worked overtime to get the repairs done quickly and without impacting our stay. 8 of us were staying in the home and were in town for a wedding. They scheduled portions of the repair around our schedule so we could all shower before the water to the home was cut off.
This could have been a disaster push stay but James ENSURED that this wouldn’t happen. Amazing customer service and I would definitely book with him again.
Connor H.
Aufenthalt von 2 Nächten im März 2024
Antwort von VrboOwner am 11. Apr. 2024
Thank you so much for taking the time to share your feedback with us. We're truly grateful for your understanding and patience during your recent stay with us. While it's never ideal to encounter unexpected issues, we're delighted that we were able to swiftly address the situation and ensure it didn't impact your stay negatively.
Your kind words about our customer service mean a lot to us, and we're thrilled to hear that you were satisfied with the experience despite the initial hiccup. We always strive to provide our guests with the best possible service, and your feedback reaffirms that we're on the right track.
It was a pleasure hosting you and your group during such a special occasion, and we would be absolutely delighted to welcome you back in the future.
Verifizierte Bewertung
6/10 – Okay
Beth T.
7. Jan. 2025
Gut: Check-in, Kommunikation und Genauigkeit des Onlineauftritts
Verbesserungswürdig: Sauberkeit und Lage
Marginal neighborhood and cleaning problems
The interior of the property was pretty much as advertised. There were problems with the cleaning crew (too few towels for guests, dirty floors, moldy/stained tub and shower grout, no paper towels and toilet paper in short supply). There was a set mouse trap in a kitchen base cabinet that our 11 month old found and tried to pick up. The dishwasher was not screwed in and continually fell out when we tried to load it. The yard was just dirt and the exterior of the house is very gritty as is the street on which it is located. On the positive side, the property manager was responsive. He gave me access to their locked cleaning closet so we could get towels and had paper products and coat hangers ( of which there were none) delivered promptly. The location was convenient to the highway, Monument Ave and Grove where there are nice restaurants. The neighborhood is just still very much in a transitional phase. I would onlybrecommend this property to a family with an infant who is not mobile or to one with kids over 4. The metal bar stools are very tipsy and dangerous for a little one and the feeling that the home was dirty when we arrived and not suitable for a crawler was hard to get over.
Beth T.
Aufenthalt von 3 Nächten im Dezember 2024
Antwort von VrboOwner am 19. Feb. 2025
Thank you for your feedback. We made every effort to address the issues to the best of our ability, including delivering additional supplies and providing access to the linen closet for extra towels. The concerns regarding the floors and mouse trap were only shared after your departure. We would like to clarify that our homes are routinely serviced for pest control as a preventative measure, and we sincerely apologize for the oversight of the single mouse trap being left behind.
Regarding the location, Richmond is a diverse city, and perceptions of the area can vary from person to person. While we understand your concerns, we do not advertise the chairs as being child-friendly; however, there are other chairs in the living room that would be more suitable for a small child. In the future, if you’re concerned about your young children accessing cabinets, we recommend bringing child safety locks or purchasing some during your travels, as we do store cleaning supplies underneath the kitchen cabinets for guests’ use.
We would have been more than happy to send a cleaning team back to address any floor concerns had they been brought to our attention sooner, and we did not receive any pictures of the issues you mentioned. Additionally, had we been made aware of the dishwasher issue during your stay, we would have promptly resolved it, as we have not received other complaints regarding this matter. We genuinely appreciate your feedback.
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