Pittsburg Ferienhaus ~ 1,6 km zum Lake Francis!

Thanks

Thank you for the feedback. We were honestly surprised to read several of these concerns after your stay. During the less-than-24-hour visit, there were three separate contacts with you. The owner also gave you the local property-care phone number directly, that same number was posted in the kitchen, and you were specifically told that someone was on the way over to check the property after the Wi-Fi concern was mentioned. At no point were concerns raised about cleanliness, dishes, the coffee maker, bathroom supplies, beds, lighting, or any of the other items mentioned in this review. No photos were sent and no request was made for housekeeping assistance or additional supplies. Extra toilet paper was also available in the upstairs bathroom cabinetry.We have gone back through the items mentioned in the review and will inspect or replace anything that genuinely needs attention. If a coffee maker, dish, can opener, stove drip pan, or other small detail was missed, we’ll own that and add it to our property-specific turnover checklist. This is a large North Country farmhouse, and while we work hard to make it clean and comfortable, it is not advertised as a luxury hotel. An iron and ironing board, for example, are not listed amenities. What is frustrating is that local help was readily available, you had multiple ways to reach us, and you were directly told someone was coming over. We are very happy to fix a problem when we know about it. Unfortunately, mind-reading has not