2/10 – Ungenügend
Laura K.
25. Okt. 2025
Gut: Check-in
Verbesserungswürdig: Sauberkeit, Kommunikation und Genauigkeit des Onlineauftritts
After seeing how severely moldy and unkempt the rooftop patio was, and that its centerpiece amenity (the flame table) was non-functioning, we feared the hot tub might harm us, so we never opened it. The rooftop patio was coated with black mold everywhere. Plus, cushions were torn and disheveled, grill was filthy, and both trash containers were full of someone else's trash!We are 3 senior-aged sisters who rented this while competing at the World Food Championships, making the stove and oven vital for us to practice. However, the oven's digital temperature read out is non-functioning, making it impossible to set the oven, and the stove’s overhead light is also non-functioning, leaving us to cook in the dark.The refrigerator's ice maker is non-functioning, forcing me to instacart a bag at a 20 cost to me, and it took up freezer space we needed. The great room's main front window curtain is falling off its rod, making the space appear disheveled, and if that were not enough, when we stripped the beds to gather our dirty linens in the hampers we were shocked to discover that the bed on the main floor had a large bloodstain and other large bodily fluid stains on it. The condition of this unit is unacceptable.The severe black mold issue needs to be addressed for health safety issues, and the long list of appliance failures also needs to be resolved because I feel cheated out of the delightful time I had planned with my sisters by staying there.
Laura K.
Aufenthalt von 6 Nächten im Oktober 2025
