8/10 – Gut
Rolando R.
2. Juli 2025
Gut: Sauberkeit, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Weekend Vacation
The property is a nice size condo with 3 beds. Clean and feels like home once walking in. It had a nice front private patio relax along with shared pool. I had mix feelings about the booking for the reason it’s owned by company who through me off once they sent in forms to sign which wasn’t in the description. They charge late arrival after 6pm again wasn’t in the description . It was too late to cancel booking at this point. I was instructed to pick up keys at their office box. I get to the condo and there is no key fob , it’s just a door handle with a number pad. This is around 11pm after dinner I finally got to the condo. I didn’t see there was a code in the tags , and the door had a special way of opening with using both handles for some reason . I was already frustrated of picking keys at the office , driving to condo , using a key number pad, and getting charge for late arrival . A simple email or text with a key number pad code would have covered all the unnecessary things. their after hours team customer service team helped so much at atleast giving effort to fix my issues.
Rolando R.
Aufenthalt von 2 Nächten im Juni 2025
