Modern beach house with access to Wild Dunes and Golf Cart Included

Thank you! So happy you enjoyed your stay. Come back soon!

Appreciate the review and feedback. I will note no door on the description. Palmetto bigs are part of the islands and I do have pest control spray. The golf cart breaking was unfortunate and out of my control. As soon as you let me know it wasn’t holding a charge, I had a technician out there in hours. We thought it was working and you used it for a day, but then it would charge again. I immediately rented you a golf cart for your use out of pocket and refunded you money for the inconvenience. I did as much as I could for you and looked for solution as soon as you let me know.

Thank you for your feedback—I truly appreciate you taking the time to share your thoughts. I’m very sorry that the setup of the fourth bedroom and other aspects of the house didn’t meet your expectations. The fourth bedroom is now listed in the description as not having a door, and while that setup works well for many families, I understand it may not have suited your needs. I apologize for any inconvenience that caused during your stay. When you were at the house, I only received two messages early on asking about the ceiling fans and TVs, which I responded to promptly. I didn’t hear back or receive any other messages until four days after checkout, so unfortunately I didn’t have the opportunity to resolve the other issues while you were there. I always strive to address anything that comes up as quickly as possible, and I would have done the same for you with minimal disruption to your stay. Since receiving your message, I’ve fixed the stair railing and replaced the grill. I also want to clarify that there is a toilet paper holder in the bathroom, and additional water filters are located under the sink. I understand these details might have been missed during your stay, but I want to make sure the information is accurate moving forward. It feels like there was some initial frustration with a few things, but unfortunately, I wasn’t given the chance to address them during your stay. Instead, it seems the experience led to a broader critique of the home. I truly believe many of the concerns could have been resolved quickly and easily had I known at the time. I want to emphasize that I take all feedback seriously and continually work to improve the experience for every guest. Many guests have left very positive reviews, and while I know I can’t get it right every single time, I always aim to. Again, I’m sorry your stay wasn’t as smooth as it should have been. Thank you again for your feedback—I’m using it to ensure the house continues to meet (and exceed) expectations moving forward. Best, Heidi