4/10 – Schlecht
Clare O.
18. Apr. 2024
Gut: Lage und Genauigkeit des Onlineauftritts
Verbesserungswürdig: Sauberkeit, Check-in und Kommunikation
Not honest
Check In was not informative. Jana talked about her own experiences. The main thing I asked was do we need to be worried about being taken advantage of. Her response was oh no! Well, I texted her about certain things that were broken and never heard back from her. One of the issues was the pool. We had to fill it up at least every other day. So when the pool man came for the cleaning I asked him why I had to fill up the pool so often. His response was It has a leak…he told me they were informed of the situation. So we were heating the pool and when you put cold water in what do you think happens? Yep, the heat never shut off… in return our electric bill was the highest she ever saw! When I suggested that we would get a break on the electric bill. She went off on me saying you’re just getting back to me on the leaky pool. No, I texted you and never heard back from you. She also told us the beach towels were missing and a top sheet of bedding which how do we know if they were there. I was going to rent next year for a long time but, I can only imagine what I would have to replace next year??? Also, if Jana didn’t tell us more than once “This is a brand new home. “ In which wasn’t true. You go on Zillow it shows how old and when it was sold. I would suggest not trusting her!
Clare O.
Aufenthalt von 16 Nächten im April 2024
