2/10 – Ungenügend
Jonathan Jack, Perry
27. Dez. 2023
Verbesserungswürdig: Sauberkeit, Check-in und Kommunikation
Cheap and not in a good way!
The owner doesn't care about what she is offering just in this for a quick buck at the cheapest expense to her. The soap was dollar store and mostly empty and the dispenser was broken. They stored gasoline in the residence with paint and other chemicals under the stairway. Unit A and Unit B can see into each others residence because they share a door and the weather strip is held open by an extension cord beacuse Unit B is an add on the Unit A which is the main residence. Unit C is a garage converted to a room. There was no hot tub which tbe description claimed on the amenities. I arrived and tried to get a hold of the owner for an hour passed my scheduled check-in. I had to go through VRBO to finally get a hold of her. And then she said well I was busy and had a very rude attitude toward the inconvenience. Even the VRBO customer service rep said when he spoke with her she seemed like a rude and obnoxious person. Honestly it was that comment from him which made me keep the reservation and not demand a refund, because the rep was understanding my inconvenience. There were no extra blankets and only a thin cover that went on the bed. All the furniture look as though she just pick up items at the goodwill or a yard sale. I will never use this property manager again. I took pictures of everything including the patched up wall which was falling apart. I will continue to use VRBO because i have always had good experiences.
Jonathan Jack
Aufenthalt von 3 Nächten im November 2023
