2/10 – Ungenügend
VICTOR A.
22. Jan. 2024
Gut: Lage
Verbesserungswürdig: Sauberkeit und Genauigkeit des Onlineauftritts
Very dissapointed!!!
We rented this property because we wanted to spend some vacations days, not the miserable days we had to spend there! Since the first night, we had issues with the property. When we arrived, there was a small trailer at the front blocking the entrance, so we have to get in by the garage. We requested the owner to remove it. Next morning she went to remove it 2 feet back which I was not agree with. At the end, she took it away. That was not needed to argue about it. Later, my son got a little sick because he had some issues to breath. So, we thought it would be some allergy to the dust. So, I decided to clean the house. We vacuumed it but I did not expect to find the property as dirty as the vacuum cleaner picked up so much filth and dirt. We vacuumed all the property!! Spent 3 hours cleaning, floors, carpet, furniture! I called the owner and she said she had vacuumed for 2 days. It was so ridiculous to say it when we would prove with pictures and videos of all the dirt that came out from the vacuum. She said it would be from the carpet on the kitchen, but it was not true. My son's room was the worst. We had to wash curtains due to the dust. We contacted to VRBO, provided proof what we did, but they did not provide any solution either. My son was treated in emergency room 2 nights after we were there due to the allergens due to the dirt of the property. And there were other small issues, but I hope nobody else goes through an experience like this.
VICTOR A.
Aufenthalt von 5 Nächten im Dezember 2023
