2/10 – Ungenügend
tim e.
25. Apr. 2025
Gut: Lage
Verbesserungswürdig: Check-in und Genauigkeit des Onlineauftritts
Long wedding week made longer
Our family rented this house as our daughter was getting married at the French Farmhouse. Day 1: We showed up to a keypad that didn't work cause apparently the dead bolts were locked. Tried contacting folks, and no response. We found a back door open. Day 2: The next day, the front gate wouldn't open to let my wife/daughters out due to the wiring so they ended up being late to the rehearsal brunch. Also, found out the air conditioner in the house did not work. The air didn't work the entire time we were there which was miserable. They did offer to send folks out the DAY OF our daughters wedding but we could not have folks there while the girls were getting ready. The Master shower takes a good 30 min of runtime to get luke warm water. None of the TV remotes worked. I personally drove to the store (about 30 min away) to get batteries for them. Pool was dirty, but they said there had just been a dust storm apparently, and that it wasn't pool season anyways. Still not pretty to sit on that beautiful porch and stare at it.I hate that these things were not in order as we paid a lot of per night for the house. The house is VERY beautiful and I'm sorry to give this review, but its the honest truth. However, this made our entire week even harder than it should have been. No one tried to rectify the problems other than to just tell us thank you for letting them know so they could prevent it happening for the next guest.
tim e.
Aufenthalt von 5 Nächten im April 2025
