2/10 – Ungenügend
Raven L.
4. Feb. 2026
Verbesserungswürdig: Sauberkeit, Kommunikation, Lage und Genauigkeit des Onlineauftritts
We stayed at this property for approximately one month and experienced multiple unresolved issues throughout our stay.This is a two-bathroom home, but the only bathtub was broken for the entire duration of our stay. We have toddlers, and the bathtub was essential. The issue was reported multiple times and was never repaired.The property was not clean at move-in and required additional cleaning despite a cleaning fee being charged.Parking was problematic. We were initially told parking was available, but later had to deal with permits and parking complications that were not clearly disclosed upfront.Several interior doors, including bedroom and bathroom doors, did not latch properly, and the exterior door would not latch unless fully deadbolted. While the door issues were eventually fixed, the other maintenance and cleanliness issues were not addressed.After repeatedly reporting these unresolved issues and escalating for assistance, we were required to leave early despite not violating any house rules. The timing of the termination followed our complaints, which felt retaliatory rather than solution-focused. During this process, we were also threatened with charges.Unused nights were partially refunded, but not in the full amount owed, and the cleaning fee we were told would be refunded was not fully returned.Overall, this was an unstable and poorly managed stay. Maintenance issues were not resolved, communication became unprofessional, and the stay ended abruptly. I wo
Raven L.
Aufenthalt von 32 Nächten im Januar 2026
