Rio Cabin - Serenity on the South Fork

We are sorry you did not have a good experience in this cabin on the river. I would like to address the issues you mentioned. The hot tub was pumped and filled with clean water JUST PRIOR to your arrival. We were not aware of the doors not closing properly but will certainly look into it. The tv remote was there for the previous guests. Wasn’t aware that it was gone until you called and told us. Unfortunately, we are very remote here in South Fork. A remote has been ordered but will be several days before it arrives. You called and told us the toilet seat was broken after you had been there some time. My husband was on the way to the hardware store for a replacement when you called back and said it wasn’t broken, only needed to be tightened, and you offered to tighten it. You were not told to tighten it. River properties are highly sought after because of the fishing. What makes the fishing so good are the certain insect hatches. Unfortunately, spiders thrive on the bugs as well. We do our best to keep webs removed but it can be a daily battle.