6/10 – Okay
Morgan S.
25. Aug. 2025
Gut: Sauberkeit, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Verbesserungswürdig: Check-in
The overall look of the house is very on point with the pictures. We however had some issues with the door locks on our arrival. One of the doors was coincidentally left unlocked and that was the only way we were able to enter the property during the late night hours that we arrived. The door appeared to be damaged and for us it was questionable if the house was secured or if someone was inside. It is unknown how long the damage was there. The property manager was very responsive however we did not get the issue fixed until the day of our check out and at that point we were already at the end of our stay. We also had some issues with the air conditioner in the double bed room. It does not appear to be connected to the main air conditioner. It never cooled off completely in that room and it was hard to sleep. The property also has a nest thermostat for the main unit. Upon arrival it was turned down to our sleeping temperature and it stated that no programming was on there until Monday morning. We set the thermostat to 76 and left for the day. We returned around 10 that night and the thermostat had changed to 86 degrees and it was every bit of that in the house. We turned it down again however it took till about 3am to cool down to a comfortable sleeping temperature for our party. The temperature in the previously mentioned room never cooled to a decent temperature. The responsiveness of the property manager was appreciated so hopefully these issues will be addressed.
Morgan S.
Aufenthalt von 2 Nächten im August 2025
