Luxuriöses Grayton Beach Haus mit Pool, Golfwagen, Fahrrädern – 5 Min zum Strand

Thank you for staying with us! We are so glad you enjoyed your vacation. We look forward to hopefully hosting you again in the future!

Thank you for your feedback, James. We’re glad you enjoyed the home and found it to be in excellent condition. For accuracy, check-in instructions, house rules, and parking info were emailed three times prior to arrival, with the final message at midnight sent by our automated reminder system. All required info was also in the VRBO Welcome Guide. Unfortunately, your group entered the home without submitting the necessary documents or confirming the rules, which led to a lengthy evening of follow-up. These requirements are standard for guest safety and property accountability. Wi-Fi issues were not reported until Saturday. I responded promptly and contacted a technician, but received no follow-up after requesting troubleshooting steps. There were no reported outages in the area. Golf cart access requires a valid driver’s license and proof of insurance, as per house policy and Walton County LSV regulations. These documents are standard for any rental vehicle and ensure safety and liability coverage. With a group of 11, we recommend completing all check-in info ahead of arrival to prevent delays. We appreciate your stay and agree that the process would have gone more smoothly had the check-in steps been followed.

Thank you for your feedback. We were honestly surprised to see a three-star review, as during your stay the only concern brought to our attention was difficulty operating the television and locating the remote control. We sent our maintenance team to the home to personally assist first thing Monday morning after a Sunday late evening arrival, who helped your party locate the remote, and walk you through the MediaCom cable system so you could comfortably use the TVs during your stay. No other concerns or complaints were communicated to us at the time, so we are sorry to hear that your experience did not meet your expectations. Our home is equipped with MediaCom cable and smart televisions, and while we unfortunately do not control the complexity of the provider’s operating system, we always do our best to respond quickly and provide hands-on assistance when needed. We appreciate your stay and wish you all the best moving forward.