6/10 – Okay
Catalina M.
19. Juli 2023
Gut: Sauberkeit, Check-in und Lage
Almost Perfect
Reserved this property for a family vacation with my husband, daughters, and parents. We planned on visiting Napa, Sonoma, San Francisco, and Russian River Valley. This house was in the perfect location for those trips! The house itself was beautiful, and the outdoor amenities were amazing!! We thoroughly enjoyed the pool, hot tub, and outdoor seating area. The problems we had with the property were pretty major, though. The internet did not work until the last day of our trip. My daughters both had summer classes they are taking and needed internet. The washing machine was broken and we had not been informed prior to arrival- we would have packed differently. There is no AC in the house, and when I called to ask about it, the property manager said to open a window! The temperatures outside were in the high 90's opening a window does not fix that. The temperature inside the house reached 87 degrees!! That is dangerous when you are talking about elderly! Overall, the property manager responded in a timely manner, but not with real solutions. Except she did offer to have her housekeeper do our laundry, and I told her I did not feel comfortable with that. Again, the house is beautiful and in a great location. If the problems were fixed, and AC was installed (there is central heat), then I think this would be a perfect place to stay.
Catalina M.
Aufenthalt von 7 Nächten im Juni 2023
