6/10 – Okay
Dawn J., Westminster
21. Okt. 2023
Gut: Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Verbesserungswürdig: Sauberkeit
Beautiful, Quiet area
I was hesitant to book a cabin with no reviews but decided to go for it but will not do it again. The property is beautiful and very quiet. You feel very secluded yet only 20 minutes from Idaho Springs. My main issue was cleanliness. I understand that mountain cabins may have more dust and bugs, however I do not expect to see dead flies, moths and spider webs in the windowsills throughout the cabin. The worst finding was mouse droppings along the fireplace and in the lower kitchen cabinets. No Dishwasher! It is not in the listing, however I expected a dishwasher because we have never stayed at a Mountain property that did not have one. The listing does mention luxury bedding and the bedding is very nice, the mattresses are not and appear to be a basic innerspring coil mattress and not very comfortable. The kitchen had dirty towels folded and left in the drawers. The handwashing dishrack was filthy and did not look like it has been used in some time which made me think all of the dishes were not properly cleaned so I washed everything prior to use. The refrigerator had fishing worms and grubs left which was a little surprising, but you are right next to a lake. Toaster oven was full of old crumbs. When you pay a cleaning fee I would hope that the basics are CLEAN and they were not. I had asked for a refund of our cleaning fee and included multiple photos of the state of the cabin- as I believe that is fair and never received a response back from the Property Manager.
Dawn J.
Aufenthalt von 3 Nächten im September 2023
