4/10 – Schlecht
Jordyn C.
8. Aug. 2023
Verbesserungswürdig: Sauberkeit, Check-in und Kommunikation
James Island 7/31-8/7
Absolutely no contact/response from host after booking: I reached out within an 30mins. of checking in about several issues/notes, & multiple other times during our stay regarding lack of cleanliness, safety hazards: decaying/water-warped floor in the kitchen, as evidenced by uneven flooring, multiple “spongy” spots, as well water leaking from cabinets & kitchen return/hood through electrical components, multiple wasps nests, etc. without a single response from the host the entirety of our stay.
Lack of cleanliness: Counters in the kitchen & bathroom, stovetop, inside refrigerator, all had dirt/debris from previous guest. There was sand in the bed of the master bedroom upon arrival, leading me to believe that they were not clean. There was open/half-eaten food found inside the dresser of the master. Burnt or water-warped floor in bedroom. A rusted & black-molded vent in the restroom over the toilet that drips on guests & the floor.
Other issues: Wall panels in the loft area have evidence of water damage/warping. A blind in the middle living room window was broken prior to our arrival. The fixture/framing in the hallway leading to the bedrooms was cracked/broken prior to our arrival.
I documented each of the issues & also documented my attempts at reaching out to the host, as well as their complete lack of response/acknowledgment. If proof is required I can provide it.
Very unsatisfied.
Please contact me regarding resolution options.
Thanks,
Jordyn
Jordyn C.
Aufenthalt von 6 Nächten im August 2023
