6/10 – Okay
Jessy G.
27. Feb. 2023
Gut: Sauberkeit und Lage
Verbesserungswürdig: Check-in, Kommunikation und Genauigkeit des Onlineauftritts
Stinky Sink and Weird Host Communication
When I first booked my stay, I messaged the host and didn't receive a reply. Then when I got to the property an hour and a half after check in started, there was a gate and I had not been given a code. Still no communication from them. I called the host twice to request the gate code, bldg # & unit #. They did not call me back so I messaged in the app. They finally replied and gave me the information for a unit 18C - which was stinky when we arrived - coming from the kitchen sink. Then a couple minutes after I'm in the unit he messages to say "wrong unit, you're in 19C" to which I replied "What? I'm already in here." Then he said nevermind I could stay where I was.
The good news is it's a beautiful apartment with gorgeous updated bathrooms and nice furniture. Very cute and modern. It was the customer service experience for me. There was a bunch of little things that made the experience hard: like there was one trash bag under the sink for us. Not more than one though. The outlet to the left of the sink doesn't work. They have the Keurig sitting there but that outlet doesn't work. Then the wifi kept cutting out intermittently. My friends phone was able to connect but my Google phone and laptop never got a connection. I didn't reach out to the host about the sink or the wifi because I was there for my friends company and just wanted to enjoy it. Oh and the dog walking areas and dog friendly & non smoking signs, but that also means you hear the dogs through the walls.
Jessy G.
Aufenthalt von 2 Nächten im Februar 2023
