6/10 – Okay
Jayne W.
11. Nov. 2025
Gut: Lage
Verbesserungswürdig: Check-in und Kommunikation
I typically leave only 5 stars reviews (I know it affects future renting). However, this stay only gets a generous 3 due to communication from Abby.All information to get inside referred to a lock box. The door had a Schlage KEYPAD and there was a lockbox affixed to the side of the house. Neither was working with the code we were given. Because it was dark/cold (w/ small children), we tried to call Abby. 10 mins later, as a response from her, we received a video on YouTube- how to open a masterlock box (the one on the house, not door itself). We told her it wasn’t working, and we’d like her to call, and got a response that she’d call in 5 mins “if we couldn’t figure it out.” At the time she said she’d call she didn’t, so a few minutes later I called her, went straight to VM. Then I received a call from a man (co-owner?) and at the exact same time suddenly the door worked. Over 25 minutes we were calling/texting Abby pictures/videos to show nothing was working and THEN she told us to NOT use the master lockbox on the house, only the Schlage door keypad (despite the tutorial she sent on the masterlock box which is what was on the side of the house).Abby was snarky in her messages. She didn’t call when she said she would and we ultimately never locked the door again while we were there. The price is decent, but just beware the kitchen is bare (no coffee, 15 mins from town) and one of the bathroom doors was coming off hinges. I’d look for somewhere else to stay next time.
Jayne W.
Aufenthalt von 2 Nächten im Oktober 2025
