6/10 – Okay
meg h.
10. Apr. 2024
Gut: Check-in
Verbesserungswürdig: Sauberkeit und Kommunikation
This is my third attempt to share with Management the following. No response has been given.
Please note for the trip to Lake Lure Neighborly, this is what we were met with: . Apparently, trash was not picked up from the PREVIOUS Rental, and we ended up having to pick up someone else’s trash. It was strewn everywhere from what I would think a raccoon or bear. If the trash had been picked up, this would not have been a problem. Because it was not picked up, there was no room for us to put OUR two bags of trash into the bins. I have pictures to prove this and have sent the pictures with messages to VACASA three times. There is a trash bin on the back of the house full of someone else’s trash as well.
Next issue is ants EVERYWHERE in the kitchen.
Guest bath has a stopped up sink. This needs to be fixed as well. Which we tried to remedy it to no avail.
Overall, the trip was more of a nuisance than being able to enjoy a long weekend without having to do the work of VACASA management.
Last, but not least are the pictures of the lake without the dam in them. This is NOT full disclosure and quite deceiving. That is what you are staring straight at when looking out over the lake. Again, I have sent three messages for awareness for the above mentioned. No response from VACASA. I have been renting from VRBO since their conception, and honestly (even with a few bumps in the road over the years) this house was the most challenging of a stay. Frustrating to say the least.
meg h.
Aufenthalt von 3 Nächten im April 2024