Geräumiges Haus nahe Hoover Met, UAB & GOLF

We are sorry to hear that you were unhappy with your stay. However, we do want to clarify the circumstances surrounding the claim. Upon checkout, our cleaning team documented the condition in which the property was left, including excessive trash, discarded condom wrappers, a partially smoked blunt in the bathroom, and ashes on the bedroom floor. These conditions went beyond ordinary cleaning and violated our property's house rules. Our claim was submitted based on the documented condition of the home, not as an arbitrary charge or an attempt to make additional money from a guest. We take pride in providing clean, comfortable accommodations and work hard to maintain our properties for every guest. We believe in being fair to our guests, but also in holding guests accountable for damage, excessive mess, and violations of our house rules. We stand behind our decision.