Hütte an der Küste

I'm not sure what more could be done to satisfy this guest. She had multiple payment issues, one of which declined which we helped her through. She consistently had questions prior to check in which we accommodated. All of this led to her first message of the stay being a complaint about condiments left in the fridge, which every other guest we have hosted on multiple platforms has either requested or thanked us for. Additionally, we provided her with a long list of attractions including the beach, a waterpark, state park, and dozens of restaurants and other attractions within 5 minutes of the property. This is all on top of the 20x40 heated/cooled pool, 20 acres of land with trails, multiple kayaks for the preserve, and a dozen different games that we provide as part of our property. If all of that isn't enough for the kids to do then I don't believe the property, which has received nothing but 5 star reviews on multiple platforms to date, is the issue.