Genieße die großzügige Aufteilung, die allen mehr Platz zum Entspannen bietet.
Unglaubliche Ausblicke, unvergessliche Momente
Gäste mögen den Ort wegen der schönen Aussicht.
2 Schlafzimmer2 BadezimmerPlatz für 11 Gäste
Beliebte Annehmlichkeiten
Pool
Whirlpool vor Ort
Parkplätze auf dem Gelände verfügbar
Haustierfreundlich
Küche
Waschmaschine
Lerne die Gegend kennen
Sevierville, TN
Waldens Creek
Place, Waldens Creek
5 Autominuten
Goats on the Roof
Place, Goats on the Roof
6 Autominuten
Titanic-Museum
Place, Titanic-Museum
8 Autominuten
Knoxville, TN (TYS-McGhee Tyson)
Airport, Knoxville, TN (TYS-McGhee Tyson)
49 Autominuten
Zimmer und Betten
2 Schlafzimmer (Platz für 11 Personen)
Schlafzimmer 1
1 King-Bett
Schlafzimmer 2
1 King-Bett
Schlafzimmer 3
2 große Schlafsofas und 1 Einzel-Etagenbett
2 Badezimmer
Badezimmer 1
Toilette · Nur Dusche
Badezimmer 2
Toilette · Nur Dusche
Weitere Räumlichkeiten
Küche
Essbereich
Mehr zu dieser Unterkunft
Community Pools & Mini Putt Putt- Bearfoot Memories
Unwind at BEARFOOT MEMORIES — a fun-filled and pet-friendly log cabin in Black Bear Crossing Resort near Pigeon Forge, TN. With access to indoor/outdoor POOLS and a mini-golf course, plus amenities like a bubbling hot tub, game loft, and wraparound deck, this 2-bedroom, 2-bathroom retreat sleeps up to 11 guests. Whether you're planning a family vacation or a trip with friends, this cabin delivers comfort, convenience, and plenty of memory-making moments in the Smokies.
Living Room
Step into the warm and cozy living room after a day exploring Dollywood or The Island. Kick up your feet, light the fireplace, and enjoy movie night together. • Electric (heated) stone fireplace • Big screen TV + Blu-ray/DVD player • Sofa + loveseat for relaxed seating • Coffee table for drinks and snacks • Towering windows with views of the trees
Kitchen + Dining
The full kitchen is ready for anything from quick breakfasts to holiday dinners. Enjoy open-concept dining with space to gather, laugh, and linger. • Full-size refrigerator, oven, microwave, and dishwasher • Drip coffeemaker (pot + single-serve), toaster, blender • Cooking tools, dishware, mugs, and utensils provided • Dining table with 4 chairs + bench for shared meals • Open to the living room for easy conversation 🍽️
Rec Loft
The upstairs loft is the ultimate game zone. Rain or shine, you can challenge your crew to classic games, or just relax and catch a movie. • Pool table, shuffleboard, and air hockey 🏒 • Classic arcade games (like Pac-Man!) • 60-inch TV + sleeper sofa for lounging • Twin-over-full log bunk bed • Overlooks the main living space
Bedrooms + Bathrooms
Two king suites offer cozy sleeping arrangements and private space to recharge. Additional bunks and sofas make it easy to host the whole crew. • 2 king suites with TVs and private full bathrooms • Primary suite has indoor jetted tub for spa-like relaxation 🛁 • Twin-over-full bunk bed in rec loft • Sleeper sofas in loft and living room • 2 bathrooms with shower/tub combos
Outdoor Spaces
Take advantage of beautiful weather or a peaceful moment outdoors. The large deck wraps around the home, offering plenty of places to gather or unwind. • Covered HOT TUB with massaging jets • Porch swing + rocking chairs for morning coffee ☕ • Gas grill for cookouts and BBQ nights • Flat, paved driveway with parking for 2 vehicles • 4 steps to reach the entry — easy unloading
Community Amenities
Located within Black Bear Crossing Resort, guests enjoy seasonal and year-round access to fun outdoor and indoor features. • Outdoor swimming pool for sunny days • Indoor pool for year-round use 🏊♂️ • Mini-golf course for family-friendly competition • Peaceful mountain resort atmosphere
** Community pool access is provided and managed through a third party. Host is not liable for amenity availability, maintenance, downtime, or pool closures under any circumstances.
Additional Amenities
Everyday conveniences help make your stay smooth and relaxing — from laundry to internet. • FREE Wi-Fi throughout the cabin • Washer and dryer available 🧺 • Hair dryer, iron + ironing board • Keyless entry for self check-in • Pet-friendly stay for your four-legged friend 🐾
Nearby Attractions • Dollywood's Splash Country – 7 miles 💦 • The Incredible Christmas Place – 5.6 miles • The Escape Game – 6.2 miles 🧩 • The Old Mill Square – 4.2 miles • The Island in Pigeon Forge – 6 miles • Great Smoky Mountains National Park – 9 miles 🏞️ • Wears Valley – 10 miles
Wenn du deine Buchung stornierst, gelten die Stornierungsbedingungen des Gastgebers. Gemäß den EU-Verordnungen über Verbraucherrechte unterliegen Buchungsservices für Unterkünfte nicht dem Widerrufsrecht.
Diese Unterkunft wird von einem professionellen Gastgeber verwaltet. Die Vermietung erfolgt zu gewerblichen, geschäftlichen oder beruflichen Zwecken.
Für zusätzliche Personen fallen möglicherweise Gebühren an, die abhängig von den Bestimmungen der Unterkunft variieren können.
Beim Check-in werden ggf. ein Lichtbildausweis und eine Kreditkarte, Debitkarte oder Kaution in bar für unvorhergesehene Aufwendungen verlangt.
Je nach Verfügbarkeit beim Check-in wird versucht, Sonderwünschen entgegenzukommen, sie können jedoch nicht garantiert werden. Eventuell fallen zusätzliche Gebühren an.
Partys oder Gruppenveranstaltungen sind auf dem Gelände der Unterkunft streng verboten.
Der Gastgeber hat angegeben, dass die Unterkunft über einen Kohlenmonoxidmelder verfügt
Der Gastgeber hat angegeben, dass es in der Unterkunft einen Rauchmelder gibt
Zu den Sicherheitsvorrichtungen dieser Unterkunft gehören ein Feuerlöscher und ein Riegelschloss.
Zur Gegend
Sevierville
Diese Ferienhütte in Sevierville liegt in der Nähe von Freizeitparks und In der Nähe des Wasserparks. Island at Pigeon Forge und Tanger Outlets sind einen Ausflug wert, wenn du Lust auf Shoppen hast. Wer eher die Sehenswürdigkeiten der Region bewundern möchte, sollte Folgendes besuchen: Titanic-Museum und Dollywood. The Ripken Experience - Pigeon Forge – hier erwarten dich spannende Veranstaltungen. Eine beliebte Attraktion vor Ort ist außerdem die folgende: Wilderness at the Smokies. Erlebe Wasserspaß pur beim Baden ganz in der Nähe oder genieße einfach die Natur beim Reiten, beim Wandern oder bei einer Öko-Tour.
Hatfield and McCoy Dinner Show - 8 Autominuten - 7.0 km
Fortbewegung vor Ort
Flughafen McGhee Tyson (TYS) – 50 Fahrminuten
Restaurants
Sunliner Diner - 10 Autominuten
Iron Forge Brewing - 11 Autominuten
Applewood Farmhouse Restaurant - 11 Autominuten
Blue Moose Burgers & Wings - 10 Autominuten
Local Goat - 10 Autominuten
Häufig gestellte Fragen
Hat Community Pools & Mini Putt Putt- Bearfoot Memories einen Pool?
Ja, diese Unterkunft verfügt über einen Pool.
Wie viel kostet ein Aufenthalt im Community Pools & Mini Putt Putt- Bearfoot Memories?
Gültig ab 10. Juli 2026: Die Preise für 1 Übernachtung für 2 Erwachsene im Community Pools & Mini Putt Putt- Bearfoot Memories am 31. Aug. 2026 beginnen bei 255 € (inklusive Steuern und Gebühren). Dieser Preis basiert auf dem niedrigsten Preis pro Nacht innerhalb der nächsten 30 Tage, der jeweils in den letzten 24 Stunden gefunden wurde. Die Preise können sich ändern. Wähle deine Reisedaten, um genauere Preise zu erhalten.
Ist Community Pools & Mini Putt Putt- Bearfoot Memories haustierfreundlich?
Ja, Haustiere sind in dieser Unterkunft erlaubt.
Wie viel kostet das Parken bei Community Pools & Mini Putt Putt- Bearfoot Memories?
Auf dem Gelände der Unterkunft stehen Parkplätze zur Verfügung.
Wann ist der Check-in bei Community Pools & Mini Putt Putt- Bearfoot Memories?
Check-in ab: 16:00 Uhr.
Wann ist der Check-out bei Community Pools & Mini Putt Putt- Bearfoot Memories?
Check-out ist um 10:00 Uhr.
Wo befindet sich Community Pools & Mini Putt Putt- Bearfoot Memories?
Dank der ausgezeichneten Lage in den Bergen ist diese Ferienhütte nur 5 km entfernt von: Hollywood Wax Museum, Waldens Creek und Grand Majestic Theater. Ebenfalls nur bis zu 5 km entfernt: Biblical Times Dinner Theater und Country Tonite Theatre.
Bewertungen
8,4
Sehr gut
Die Bewertungen werden in chronologischer Reihenfolge angezeigt, unterliegen einem Moderationsprozess und wurden verifiziert, sofern nicht anders angegeben.
13 von insgesamt 24 Gästebewertungen haben eine Bewertung von 10 - Hervorragend
10 – Hervorragend
13
6 von insgesamt 24 Gästebewertungen haben eine Bewertung von 8 - Gut
8 – Gut
6
1 von insgesamt 24 Gästebewertungen haben eine Bewertung von 6 - Okay
6 – Okay
1
3 von insgesamt 24 Gästebewertungen haben eine Bewertung von 4 - Schlecht
4 – Schlecht
3
1 von insgesamt 24 Gästebewertungen haben eine Bewertung von 2 - Ungenügend
2 – Ungenügend
1
8,0/10
Sauberkeit
9,6/10
Check-in
9,0/10
Kommunikation
9,0/10
Lage
9,0/10
Genauigkeit des Onlineauftritts
Bewertungen
Verifizierte Bewertung
10/10 – Hervorragend
Aubriann H.
5. Feb. 2024
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Great property and a great time
This cabin was in good shape, and a good location, and had extra things to do like a putt putt golf course, an outdoor and indoor pool, a walking trail.
We enjoyed our stay, and would book again. Great family time.
Aubriann H.
Aufenthalt von 3 Nächten im Februar 2024
Antwort von VrboOwner am 15. März 2024
Aubriann, we're so happy to hear you had such a wonderful time at our cabin! Creating memorable family experiences is what we're all about, and we're delighted that you enjoyed the amenities and location. Your kind words mean the world to us, and we can't wait to welcome you back for more fun and relaxation!
Verifizierte Bewertung
8/10 – Gut
Nathan B.
6. Aug. 2023
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Great stay
Great cabin near Pigeon Forge. Easy to get to and enjoyable. Only issue was wifi was pretty slow but that might be in the listing.
Nathan B.
Aufenthalt von 4 Nächten im August 2023
Antwort von VrboOwner am 20. Sept. 2023
We appreciate you reviewing your most recent stay at Bearfoot Memories, Nathan! We're grateful for your feedback, and we would love to host you again in the future!
Verifizierte Bewertung
10/10 – Hervorragend
Cathy T.
4. Nov. 2023
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Family vacation
This property was very clean. We had everythilng we needed. Was close to the pool and just a few minutes away from Pigeon Forge
Would definetly recommend
Cathy T.
Aufenthalt von 6 Nächten im Oktober 2023
Antwort von VrboOwner am 22. Dez. 2023
Cathy, we appreciate your review! It was such a pleasure hosting you and your guests in our Bearfoot Memories cabin, and we love that it was so accommodating and that the location was convenient. We would love to have the opportunity to host you again in the near future!
Verifizierte Bewertung
8/10 – Gut
Sheryl D.
28. Aug. 2023
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Home away from Home
This cabin is a great home away from home. It was all around an amazing experience. My family and I would definitely stay here again. Thank you for all the great accommodations. Definitely recommendable.
Sheryl D.
Aufenthalt von 4 Nächten im August 2023
Antwort von VrboOwner am 9. Okt. 2023
We truly value your kind review and recommendation, Sheryl! We're so pleased you and your family enjoyed your vacation at our Bearfoot Memories cabin! It was such a pleasure hosting you all, and we're already looking forward to hosting your future Smoky Mountains adventures soon!
Verifizierte Bewertung
10/10 – Hervorragend
Casie G.
31. Okt. 2023
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Time with friends and family
Great location! Close to town but far enough out for some privacy. Amenities in cabin had something for teenagers and adults. Putt putt and pool just down the road! Already planning next stay!
Casie G.
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von VrboOwner am 15. Dez. 2023
We are so glad to hear you and your guests had such a great stay at our Bearfoot Memories cabin, Casie! With the cabin's convenient location that provides you with privacy, lots of enjoyable amenities, and more, we love to hear that your Smoky Mountains cabin stay was so great! It would be a pleasure to serve you again in the near future during your next stay in the Great Smoky Mountains!
Verifizierte Bewertung
10/10 – Hervorragend
Heather R.
3. Juli 2023
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Family Memories
This cabin was really nice. Our family enjoyed the awesome game room. Close to the main gate, pool and mini golf in the resort. Such a fun time.
Heather R.
Aufenthalt von 4 Nächten im Juni 2023
Antwort von VrboOwner am 22. Aug. 2023
We appreciate you sharing your experience at Bearfoot Memories, Clayton! We would love to host you again soon!
Verifizierte Bewertung
10/10 – Hervorragend
William R.
23. Nov. 2022
Gut: Sauberkeit, Check-in, Lage und Genauigkeit des Onlineauftritts
Great Log Cabin with a great game room
Very clean with a lot of things to do at the cabin. Pool, Shuffle board, air hockey, video games, hot tub, and a miniature golf course at the complex.
William R.
Aufenthalt von 4 Nächten im November 2022
Verifizierte Bewertung
8/10 – Gut
Dave G.
2. Juli 2024
Gut: Sauberkeit, Check-in, Kommunikation und Genauigkeit des Onlineauftritts
Relaxing, beautiful setting
Nice cabin, only complaint would be in and out signal because of satellite Internet. Very comfortable and air conditioner kept unit very cool
Dave G.
Aufenthalt von 5 Nächten im Juni 2024
Antwort von VrboOwner am 19. Aug. 2024
We truly appreciate your kind words about the cabin and are glad you found it comfortable. It's great to hear the air conditioner kept things cool during your stay. We're sorry to hear about the signal issues with the satellite Internet and understand how that could be frustrating. Thank you for sharing your experience, and we hope to welcome you back again soon.
Verifizierte Bewertung
10/10 – Hervorragend
Laura B.
27. Jan. 2023
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Great property with awesome Game Room
Great communication with the property manager. Our family had a great time in the game room. We felt safe in the gated community. The snow was just the perfect addition. Overall, great stay!
Laura B.
Aufenthalt von 3 Nächten im Januar 2023
Verifizierte Bewertung
10/10 – Hervorragend
Sandy M.
26. Apr. 2024
Gut: Sauberkeit, Check-in, Lage und Genauigkeit des Onlineauftritts
Wonderful!
Just as described! Very spacious and very clean. Private, and great amenities...all the games in the loft worked, TVs worked, putt-putt on property was fantastic, as was the indoor pool! Would definitely recommend this neighborhoodof cabins.
Sandy M.
Aufenthalt von 4 Nächten im April 2024
Antwort von VrboOwner am 8. Juni 2024
Thanks for the wonderful feedback! We're delighted you enjoyed the spacious and clean cabin, and it's great to hear the amenities added to your experience. The putt-putt and indoor pool are guest favorites, so we're glad you had fun. We appreciate your recommendation and hope to see you again!
Verifizierte Bewertung
10/10 – Hervorragend
Corinne E.
28. Jan. 2024
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Great location
Overall the house was great. It was located in a gated community, easy access in and out. This location wasn’t far from all of the attractions but far enough away to enjoy the scenery. Beds were not as comfy as advertised but I guess that goes along with the pricing. Overall great time.
Corinne E.
Aufenthalt von 3 Nächten im Januar 2024
Antwort von VrboOwner am 8. März 2024
We're glad to hear you had a great time at our Bearfoot Memories cabin, Corinne! We understand that comfort is key, and we'll definitely look into making some adjustments to ensure a cozier stay for future guests. Thanks for sharing your experience with us!
Verifizierte Bewertung
10/10 – Hervorragend
Brooke T.
27. Juni 2025
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Nice but it ..
The cabin was pretty and clean for yhe most part. We found some dog poo under the pool table. Other than that everything else was nice ole we didnt have a scenic veiw of the mountains like I thought but it was close to everything. Great location.. Pools were nice ..
Brooke T.
Aufenthalt von 5 Nächten im Juni 2025
Antwort von VrboOwner am 17. Aug. 2025
Thank you so much for sharing your experience! We're truly glad you enjoyed the cabin’s location and the pools so much. We sincerely appreciate your feedback about the cleanliness, and we’ll carefully address that to make future stays even better. It’s wonderful to hear you still found the stay enjoyable and convenient!
Verifizierte Bewertung
10/10 – Hervorragend
Michelle G.
28. Dez. 2024
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Great cabin
The cabin is as pictured. Could use updated furniture. We really enjoyed spending Christmas in the mountains. I love they had a tree up. It made for perfect vacation. We had an issue with tvs, but maintenance fixed it promptly. Overall a great place. tvs the tvs
Michelle G.
Aufenthalt von 6 Nächten im Dezember 2024
Antwort von VrboOwner am 10. Feb. 2025
We're so glad you had a wonderful Christmas in the mountains and that the tree added to the holiday magic! It's great to hear maintenance was able to help quickly, and we appreciate your feedback on the furniture. Hope to welcome you back for another cozy getaway!
Verifizierte Bewertung
10/10 – Hervorragend
James S.
7. Mai 2023
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Outstanding....
Overall, outstanding. Excellent help from the host, very clean, just as described. We will do it again!! (Had some loud neighbors, but that is no fault of our host, we were very pleased).
James S.
Aufenthalt von 2 Nächten im Mai 2023
Antwort von VrboOwner am 21. Juni 2023
James, thank you for your review! We're thrilled we were able to be a help to you and your guests, and that we could provide you all with a fantastic cabin stay. It was a pleasure hosting you, and we look forward to hosting you again in the near future!
Verifizierte Bewertung
6/10 – Okay
David C.
2. Okt. 2023
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Clean
Cabin was nice but hot tub jets did not work or jets in the bathtub!
David C.
Aufenthalt von 3 Nächten im September 2023
Verifizierte Bewertung
8/10 – Gut
Linda S.
9. Mai 2023
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
No cell hone coverage or internet. Would have help letting family know prior.
Okay.
Linda S.
Aufenthalt von 3 Nächten im April 2023
Antwort von VrboOwner am 23. Juni 2023
Thank you for your review, Linda! It would be a pleasure to host your next visit soon!
Verifizierte Bewertung
8/10 – Gut
Donna H.
15. Feb. 2024
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Thing’s needed
Need to replace mattress in both bedrooms.. needs to be dusted better.
Hot tub wasn’t to clean. Bad smell in the house
Donna H.
Aufenthalt von 4 Nächten im Februar 2024
Antwort von VrboOwner am 22. März 2024
Your review is greatly appreciated, and we're delighted to hear about your positive experience overall. We understand the importance of a comfortable and clean environment, and we apologize for any inconvenience caused. Rest assured, we will work diligently to rectify the issues you've mentioned and enhance your future stays with us.
Verifizierte Bewertung
4/10 – Mangelhaft
Cali P.
22. Jan. 2025
Gut: Check-in und Genauigkeit des Onlineauftritts
Verbesserungswürdig: Sauberkeit und Lage
Pretty but not the best
It was pretty with great things but not a lot of grass for your dog to potty, wifi didn’t work someone came to fix it it worked for the night then stopped again, then I got a phone call the day before we were going to leave asking if it was resolved but I didn’t see the point . There were bats in/ on the ceiling at nights. I also messaged them saying there was dog poop on the main bedroom carpet and it was never addressed
Cali P.
Aufenthalt von 4 Nächten im Januar 2025
Antwort von VrboOwner am 12. Feb. 2025
It's great to hear that you found the cabin pretty and enjoyed some of its features, Cali. However, we are genuinely sorry that several issues made your stay less than ideal. Dealing with inconsistent WiFi, especially when it seemed resolved only to stop working again, must have been incredibly frustrating, and we regret that you had to endure that.
The presence of bats at night is especially concerning, and we can only imagine how unsettling that must have been. No guest should ever have to worry about something like that while trying to relax, and we sincerely regret that this was part of your experience. Furthermore, discovering a cleanliness issue in the bedroom and not having it adequately addressed is entirely unacceptable, and we sincerely apologize for the frustration and discomfort it caused.
We don't want guests to have a bad experience and are sorry we fell short. We appreciate you sharing your feedback, as it helps us recognize areas that need immediate attention.
Verifizierte Bewertung
4/10 – Mangelhaft
Sheena N.
3. März 2024
Gut: Sauberkeit, Check-in, Lage und Genauigkeit des Onlineauftritts
Verbesserungswürdig: Kommunikation
Fair
Cabin was very cute and in a nice location. Our only issue were the tvs were all linked to someone’s account and it wanted a password. I emailed the host twice for help and no one could even reply. It appeared it wasn’t a concern since we were already checked in. I had emailed them prior to arriving about check in instructions and got an instant reply. It’s a courtesy to reply back and it would have been nice to watch tv after a long day. Only one bedroom didn’t have a passcode lock on it.
Sheena N.
Aufenthalt von 4 Nächten im Februar 2024
Antwort von VrboOwner am 18. März 2024
We're glad to hear you found the cabin cute and well-located, but we're really sorry about the TV issue and the lack of response when you needed assistance. It's important to us that our guests have a seamless experience, including relaxing with the TV after a long day. We're looking into why this happened to ensure it doesn't recur. Thanks for bringing this to our attention and for your understanding as we work on improving our guest services.
Verifizierte Bewertung
10/10 – Hervorragend
Shawnan L.
18. Jan. 2024
Gut: Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Verbesserungswürdig: Sauberkeit
Could have been better
Check in was easy. Just entered the code given. Cabin was nice but not very clean. The neighbors down the road had a huge party that kept everyone awake at night and they took it upon themselves to park at our cabin along with our other neighbors leaving us nowhere to park and us having to ask them to move their vehicles on several occasions. Furniture was old and outdated, especially in the loft but the games were a wonderful treat to play during our down time. Heated pool was not heated. It was just indoors so couldn’t really enjoy that extra amenity.
Shawnan L.
Aufenthalt von 3 Nächten im Januar 2024
Antwort von VrboOwner am 13. März 2024
We truly appreciate your feedback and are glad to hear that your check-in process was smooth. We apologize for any inconvenience caused by the cleanliness of the cabin and the disturbance from the neighbors' party. We'll work on addressing these issues to ensure a better experience for our guests in the future.
Verifizierte Bewertung
4/10 – Mangelhaft
Pamela H.
18. Aug. 2024
Gut: Check-in, Kommunikation und Lage
Verbesserungswürdig: Sauberkeit und Genauigkeit des Onlineauftritts
Disappointing
The cabin was located in a nice community. We enjoyed the pool and miniature golf. We had poor cell reception being in the mountains which is to be expected. We lost Wi-Fi one night, but the staff got it running first thing in the morning. The cabin was spacious, and the check-in process was smooth. The furniture was dated. The red leather sofa in the loft was all cracked and in horrible condition. Our biggest problem was the smell of the cabin (especially in the front bedroom). It had a very strong urine/musty smell. Another guest in February also complained about the smell and the host commented they would work diligently to rectify the issue. Unfortunately, it still smells! If the furniture was updated and the smell could be taken care of it would be a nice place to stay.
Pamela H.
Aufenthalt von 7 Nächten im August 2024
Antwort von VrboOwner am 30. Dez. 2024
Thank you for your feedback, Pamela! It’s wonderful to hear that you enjoyed the community, pool, and miniature golf, and we’re glad the staff was able to restore the Wi-Fi so quickly. Knowing these aspects added to your stay means a lot to us.
That said, we’re deeply sorry about the dated furniture and the persistent odor in the cabin, especially in the front bedroom. These issues should never have disrupted your experience, and it’s disappointing to know the odor wasn’t resolved despite previous feedback. We can only imagine how frustrating it must have been to deal with this during your stay, and we deeply regret that it left you feeling uncomfortable.
Your comments are incredibly valuable to us, and we truly appreciate you taking the time to share your experience, as it helps us learn and improve. Thank you for letting us know.
Verifizierte Bewertung
2/10 – Ungenügend
Jamie A.
25. Nov. 2023
Gut: Lage
Verbesserungswürdig: Sauberkeit, Check-in und Kommunikation
Horrible check in with no cell phone service and not clean
We got there around 6 pm and our check in code did not work. We had to drive several miles back to town to call and get “new” numbers since they key pad works off Wi-Fi (which was down) . We did this several times even after I asked for someone to come let us in. We had small children and grandparents coming from Florida. No one was available to come let us in. Only after I threatened to find a hotel and get reimbursed they then gave me a “emergency “ code that was programmed into the key pad. This finally worked after several trips back and forth. Place was not clean. There were items left from previous renters within main bedding and upstairs bedding. There were several dead and alive orange lady bugs. We were also told the hot tub jets were fixed and they ARE NOT. I saw a previous review and specifically asked this question.
Jamie A.
Aufenthalt von 3 Nächten im November 2023
Antwort von VrboOwner am 10. Jan. 2024
Jamie, thank you for bringing these issues to our attention. We sincerely apologize for the inconvenience caused by the check-in process and the condition of the property upon your arrival. It's clear that our service did not meet the high standards we set for guest experiences, especially considering your long journey and the needs of your family. The malfunction with the Wi-Fi impacting the keypad access is certainly not the norm, and we regret the frustration it caused. We also understand your disappointment with the cleanliness and the hot tub jets not working as expected. Please know that we are addressing these matters with our maintenance and housekeeping teams to ensure they do not happen again. We value your feedback as it helps us improve. We hope to have the opportunity to provide you with a much better experience in the future.