London Chic – Herrenhaus in der Innenstadt

Kenny, We appreciate you choosing to stay with us. You being an architect and seeing how beautiful the home and design is of our house says a lot. I'm glad we could allow you such a quick and very early check in, as well as a very late check out. We know how important family is, and we wanted to give you the opportunity to spend more time with them. If you loved and enjoyed our home, it's confusing you gave us 4 stars. Maybe it was a mistake. Despite you not following all our house rules, we still gave you 5 stars because it's about all relationships, which we value. We hope you change your review to a 5 star, as it appears to be an accident.

Thank you for taking the time to share your feedback after your birthday weekend. We’re glad the location worked well for exploring downtown McKinney and that the house felt roomy for your group. We do keep the home updated, and the furniture has been upgraded over time to higher-quality pieces (including the current leather chairs and dining set). This is partly because previous guests have damaged or worn out items, so the photos don’t always match exactly after those refreshes. On the fan remotes: the guests who stayed just before you broke them. I let you know about this ahead of your arrival and made sure working lamps were in the rooms so you’d still have light. I’m sorry that wasn’t the experience you wanted and that it wasn’t enough to make things right for you. The house is stocked under the sink with cleaning supplies, paper towels, dish soap, a broom, and the other basics we provide (including the coffee and toilet paper noted in the listing). If anything looked low or missing when you arrived, I would have preferred to hear about it during the stay so we could have addressed it right away. We take pride in offering a well-maintained, higher-end home and do our best to communicate any issues in advance. While we weren’t able to offer a partial refund for the items you raised, we appreciate you choosing our place and hope the location and space still made the weekend worthwhile.

Beau, thank you for choosing to stay at our home, and we're glad you found the house very clean and updated. My wife is a published designer and she strives to make the home feel nice and welcoming. I'm glad we were able to accommodate your request to check in to the house a few hours early so you could get ready for the wedding you attended. Thank you again for staying at the manor house, and we hope to see you again soon!

Thank you for the kind words Jocelyn! It was our pleasure hosting you. We look forward to hosting you again soon, as you are welcome back anytime!