4 Schlafzimmer2+ BadezimmerPlatz für 8 Gäste232.3 m²
Beliebte Annehmlichkeiten
Küche
Waschmaschine
Trockner
Kostenloses WLAN
Klimaanlage
Fitnessbereich
Lerne die Gegend kennen
Sebastopol, CA
Kistler Vineyards
Place, Kistler Vineyards
7 Autominuten
Russian River
Place, Russian River
9 Autominuten
Sonoma Plaza
Place, Sonoma Plaza
56 Autominuten
Santa Rosa, Kalifornien (STS-Sonoma County)
Airport, Santa Rosa, Kalifornien (STS-Sonoma County)
18 Autominuten
Zimmer und Betten
4 Schlafzimmer (Platz für 8 Personen)
Schlafzimmer 1
1 King-Bett
Schlafzimmer 2
1 King-Bett
Schlafzimmer 3
1 Queen-Bett
Schlafzimmer 4
1 Queen-Bett
2 Badezimmer, 1 Gäste-WC
Badezimmer 1
Badewanne · Toilette · Nur Dusche
Badezimmer 2
Badewanne · Toilette · Nur Dusche
Badezimmer 3
Toilette
Weitere Räumlichkeiten
Küche
Arbeitsbereich
Balkon
Garten
Mehr zu dieser Unterkunft
Moore Family Farmhouse - Wine Tastings Included
Summary:
Enjoy vineyard views, modern farmhouse comforts, main floor bedroom, firepit, game room, genuine hospitality, and exclusive complimentary tastings included!
The Space:
Escape to a dreamy 4-bedroom farmhouse nestled among Sonoma’s rolling vineyards and quiet country roads. From sipping wine by the fire pit to watching sunsets over Mount St. Helena, Moore Family Farmhouse blends rustic charm with modern comfort — an inviting Wine Country retreat for families, friends, and wine lovers alike.
What makes this home especially memorable is how it brings people together. Whether you’re cooking in the chef’s kitchen, rocking on the front porch with coffee, or winding down after a day of tasting, the farmhouse offers space to connect, relax, and enjoy the rhythm of Wine Country living.
Beyond the beautiful setting and thoughtful design, guests value the hospitality behind the stay. We’re here to answer questions, share local recommendations, and make sure everything feels easy from arrival to departure.
Local Winery Partnerships | Elevate Your Stay with Complimentary Tastings
As our guest, you’re invited to elevate your Wine Country stay with complimentary tastings at several small, locally owned wineries — Merriam Vineyards, and Orsi Family Vineyards. (Guest of record must be present for all tastings.)
• Merriam Vineyards – A family-owned estate crafting elegant, Old World–inspired Bordeaux-style wines; a $35 value per guest, complimentary for up to six guests
• Orsi Family Vineyards – A locally loved winery specializing in expressive, small-lot Italian varietals such as Sangiovese; a $35 value per guest, complimentary for up to six guests
An unforgettable way to toast your Wine Country getaway — cheers to delicious moments ahead.
What You’ll Love
• Peaceful vineyard surroundings, perfect for morning walks or evening strolls
• Sweeping vineyard and Mount St. Helena views from nearly every window
• Freshly remodeled farmhouse blending classic charm with modern updates
• Chef’s kitchen with double ovens, gas cooktop, and All-Clad cookware
• Spacious indoor and outdoor living areas for dining, relaxing, and gathering
• Gas fire pit with Adirondack chairs for evenings under the stars
• Front porch rocking chairs — ideal for morning coffee with vineyard views
• Private vineyard managed by Stonemason Cellars — one of our preferred partners
Game Room & Fitness Garage
A standout feature of the farmhouse is the converted garage, designed for fun, relaxation, and staying active:
• Pool table for friendly competition
• Dartboard and bar seating for casual game nights
• Large TV and lounge area
• Treadmill, free weights, yoga mat, and fitness ball for light workouts
It’s the perfect space to unwind after a day of wine tasting or to keep everyone entertained during downtime at the house.
The Bedrooms
• Primary Suite: King bed, vineyard views, spa-like bathroom with soaking tub and rain shower
• Guest Room 2: King bed with dedicated work desk and vineyard and hillside views
• Guest Room 3: Queen bed with private balcony and Mount St. Helena views
• Guest Room 4: Queen bed with private deck access and vineyard views (located on the first floor)
The Space
The open-concept living area invites everyone to gather — cook together, play games, or relax with a movie on the big-screen Roku TV. Step outside to the back deck for alfresco dining or grilling, then end the evening around the fire pit with a glass of local wine. Mornings are best spent on the front porch, rocking gently while the vineyards wake up around you.
Location
• 15 to 20 minutes to Healdsburg, Sebastopol, and the Russian River
• Close to Sonoma’s best wineries, farm-to-table restaurants, and charming towns
• Easy access to the Sonoma Coast for beach days and coastal drives
Good to Know
• Sleeps 8 comfortably
• No pets, for their safety
• Keyless smart lock for easy self check-in
• Quiet hours from 9 PM to 7 AM (no amplified sound at any time)
• For everyone’s safety, and due to our high fire-risk location, guests are asked not to use the indoor wood-burning fireplaces.
• TOT 4387N | Permit TVR22-0094 | LIC LIC23-0079
Your Wine Country escape awaits. Book your stay and enjoy vineyard views, farmhouse comfort, a private game room, and a complimentary wine tastings.
Booking is subject to guest acceptance of the property manager’s rental agreement (excludes Airbnb).
The Neighborhood:
Located in a quiet picturesque neighborhood with beautiful walks right outside the front door.
Getting Around:
Ubers/Lyfts are available although wait times can vary.
Diese Unterkunft wird von einem professionellen Gastgeber verwaltet. Die Vermietung erfolgt zu gewerblichen, geschäftlichen oder beruflichen Zwecken.
Für zusätzliche Personen fallen möglicherweise Gebühren an, die abhängig von den Bestimmungen der Unterkunft variieren können.
Beim Check-in werden ggf. ein Lichtbildausweis und eine Kreditkarte, Debitkarte oder Kaution in bar für unvorhergesehene Aufwendungen verlangt.
Je nach Verfügbarkeit beim Check-in wird versucht, Sonderwünschen entgegenzukommen, sie können jedoch nicht garantiert werden. Eventuell fallen zusätzliche Gebühren an.
Partys oder Gruppenveranstaltungen sind auf dem Gelände der Unterkunft streng verboten.
Der Gastgeber hat angegeben, dass die Unterkunft über einen Kohlenmonoxidmelder verfügt
Der Gastgeber hat angegeben, dass es in der Unterkunft einen Rauchmelder gibt
Zu den Sicherheitsvorrichtungen dieser Unterkunft gehören ein Feuerlöscher, ein Erste-Hilfe-Kasten und ein Riegelschloss.
Registrierungsnummer der Unterkunft: LIC23-0079
Wenn du deine Buchung stornierst, gelten die Stornierungsbedingungen des Gastgebers. Gemäß den EU-Verordnungen über Verbraucherrechte unterliegen Buchungsservices für Unterkünfte nicht dem Widerrufsrecht.
Zur Gegend
Sebastopol
Dieses Ferienhaus in Sebastopol liegt in ländlicher Umgebung. Kistler Vineyards und Russian River Vineyard (Weingut) bieten sich an, wenn du etwas unternehmen möchtest. Wer gerne shoppen geht, kommt hier auf seine Kosten: The Barlow und Railroad Square Historic District. Ebenfalls einen Besuch wert sind diese beiden Highlights: Sebastopol Center for the Arts und Luther Burbank's Experiment Farm. Entdecke die hiesige Tierwelt bei Aktivitäten wie Naturwanderungen und Vogelbeobachtungen.
Graton Resort and Casino - 26 Autominuten - 26.1 km
Calistoga Hot Springs - 49 Autominuten - 46.0 km
Castello di Amorosa (Weingut) - 53 Autominuten - 50.9 km
Sonoma Plaza - 56 Autominuten - 57.0 km
Fortbewegung vor Ort
Bahnhof Santa Rosa – 15 Fahrminuten
Flughafen Sonoma County (STS) – 16 Fahrminuten
Restaurants
Underwood Bar and Bistro - 7 Autominuten
Speer's Market - 7 Autominuten
Sonoma Pizza Co. - 8 Autominuten
Carr's Drive In - 8 Autominuten
Joseph Swan Vineyards - 4 Autominuten
Häufig gestellte Fragen
Ist Moore Family Farmhouse - Wine Tastings Included haustierfreundlich?
Nein, in dieser Unterkunft sind Haustiere nicht erlaubt.
Wie viel kostet ein Aufenthalt im Moore Family Farmhouse - Wine Tastings Included?
Gültig ab 3. Apr. 2026: Die Preise für 1 Übernachtung für 2 Erwachsene im Moore Family Farmhouse - Wine Tastings Included am 8. Juli 2026 beginnen bei 542 € (inklusive Steuern und Gebühren). Dieser Preis basiert auf dem niedrigsten Preis pro Nacht innerhalb der nächsten 30 Tage, der jeweils in den letzten 24 Stunden gefunden wurde. Die Preise können sich ändern. Wähle deine Reisedaten, um genauere Preise zu erhalten.
Wie viel kostet das Parken bei Moore Family Farmhouse - Wine Tastings Included?
Auf dem Gelände der Unterkunft stehen Parkplätze zur Verfügung.
Wann ist der Check-in bei Moore Family Farmhouse - Wine Tastings Included?
Check-in ab: 15:00 Uhr.
Wann ist der Check-out bei Moore Family Farmhouse - Wine Tastings Included?
Check-out ist um 11:00 Uhr.
Wo befindet sich Moore Family Farmhouse - Wine Tastings Included?
Dank der ausgezeichneten Lage in ländlicher Umgebung ist dieses Ferienhaus nur 1,8 km von Kistler Vineyards und 3,8 km von Santa Rosa Creek entfernt. Ebenfalls in einem Umkreis von 10 km: Russian River Vineyard (Weingut) und Deloach Vineyards.
Bewertungen
9,4
Außergewöhnlich
Die Bewertungen werden in chronologischer Reihenfolge angezeigt, unterliegen einem Moderationsprozess und wurden verifiziert, sofern nicht anders angegeben.
14 von insgesamt 18 Gästebewertungen haben eine Bewertung von 10 - Hervorragend
10 – Hervorragend
14
3 von insgesamt 18 Gästebewertungen haben eine Bewertung von 8 - Gut
8 – Gut
3
0 von insgesamt 18 Gästebewertungen haben eine Bewertung von 6 - Okay
6 – Okay
0
0 von insgesamt 18 Gästebewertungen haben eine Bewertung von 4 - Schlecht
4 – Schlecht
0
1 von insgesamt 18 Gästebewertungen haben eine Bewertung von 2 - Ungenügend
2 – Ungenügend
1
9,4/10
Sauberkeit
9,8/10
Check-in
9,6/10
Kommunikation
9,6/10
Lage
9,6/10
Genauigkeit des Onlineauftritts
Bewertungen
Verifizierte Bewertung
10/10 – Hervorragend
Tania L.
2. Mai 2025
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Amazing Stay
Beautiful home Kitchen was fantastic Beds all comfortable ViewVery happy
Tania L.
Aufenthalt von 4 Nächten im April 2025
Antwort von VrboOwner am 23. Mai 2025
Thank you so much Tania! We’re so happy to hear you had a lovely time and enjoyed the property. We’d be thrilled to welcome you back anytime!
Verifizierte Bewertung
10/10 – Hervorragend
Tiffani U.
24. Sept. 2025
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
This was the most amazing property and fit our needs in every way imaginable. I could not give it a higher review. Would definitely stay again if we come back to the area.
Tiffani U.
Aufenthalt von 3 Nächten im September 2025
Antwort von VrboOwner am 19. Okt. 2025
Hi Tiffani,
Thank you for your wonderful review! We’re thrilled the Vineyard Farmhouse met all your needs and provided an amazing stay. We’d love to welcome you back for another visit!
Verifizierte Bewertung
10/10 – Hervorragend
Maria Cristina P.
18. Okt. 2025
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Rustic charm meets modern comfort.We had the most amazing girls’ trip at this charming wine country retreat! The house was even better than the photos—cozy, beautifully decorated, and perfectly located near some of the best vineyards and tasting rooms in the area. We loved sipping wine on the patio at sunset, laughing around the fire pit, and waking up to peaceful views of the countryside.The kitchen was well-stocked for our cheese boards and brunches, and the beds were super comfy after long days of wine tasting and exploring.It was the perfect spot for reconnecting, relaxing, and making unforgettable memories. We’re already talking about coming back next year!
Maria Cristina P.
Aufenthalt von 3 Nächten im Oktober 2025
Antwort von VrboOwner am 19. Okt. 2025
Thank you, Maria! 🍷So thrilled you had an amazing girls' trip! Your kind words about the rustic charm and perfect vineyard location mean everything to us. Our portfolio of homes is designed for these special moments, and we strive for excellence in every detail. We'd love to welcome you back next year! Cheers! 🥂
Verifizierte Bewertung
10/10 – Hervorragend
Deb F.
1. Okt. 2024
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Loved the House!
The house was clean, well-equipped, and comfortable.
Deb F.
Aufenthalt von 3 Nächten im September 2024
Antwort von VrboOwner am 2. Okt. 2024
Thank you Deb! We hope to host you again soon!
Verifizierte Bewertung
10/10 – Hervorragend
Preeti J.
31. Aug. 2023
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Excellent property, clean, well stocked house in a great location
Great stay with family at this beautiful farmhouse, it is a great location in close proximity to several wineries and vineyards, and well stocked house with AC, fire pit and open areas. Wish it had a hot tub but everything else was just perfect. Highly recommend for a relaxing getaway
Preeti J.
Aufenthalt von 3 Nächten im August 2023
Antwort von VrboOwner am 28. Nov. 2023
Thank you so much for taking the time to leave us a 5-star review! We're thrilled to hear that you had a wonderful experience during your stay. Providing exceptional experiences for our guests is our top priority, and we're delighted that we could meet your expectations. If your travels bring you back to the area, we would be honored to host you again.
Warm regards,
WC Lodging
Verifizierte Bewertung
10/10 – Hervorragend
Karen S.
23. Juni 2023
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Girls trip
Our annual girls trip this year was spectacular! The house was beautiful and very clean. We will surely stay here again, and recommend it to our other friends.
Karen S.
Aufenthalt von 2 Nächten im Juni 2023
Antwort von VrboOwner am 28. Nov. 2023
Thank you so much for taking the time to leave us a 5-star review! We're thrilled to hear that you had a wonderful experience during your stay. Providing exceptional experiences for our guests is our top priority, and we're delighted that we could meet your expectations. If your travels bring you back to the area, we would be honored to host you again.
Warm regards,
WC Lodging
Verifizierte Bewertung
10/10 – Hervorragend
Robert W.
29. Okt. 2022
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Amazing property and location
My family and I spent 3 days at this property and I can say that it was an amazing stay in every aspect. The property is incredible, clean, new, modern and the location is stunning. We will definitely choose this property again! Thank you for a great experience!
Robert W.
Aufenthalt von 3 Nächten im Oktober 2022
Antwort von VrboOwner am 8. Apr. 2025
Thank you, Robert! We're so happy to hear that you and your family had an amazing stay. We’d love to welcome you back anytime!
Verifizierte Bewertung
10/10 – Hervorragend
Laureen R.
16. Nov. 2023
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Peaceful property
Very well appointed farmhouse! Everything was very relaxing and comfortable! Great amount of space to spread out and enjoy the peace and quiet. We loved everything and would gladly stay again.
Laureen R.
Aufenthalt von 2 Nächten im November 2023
Antwort von VrboOwner am 28. Nov. 2023
Thank you so much for taking the time to leave us a 5-star review! We're thrilled to hear that you had a wonderful experience during your stay. Providing exceptional experiences for our guests is our top priority, and we're delighted that we could meet your expectations. If your travels bring you back to the area, we would be honored to host you again.
Warm regards,
WC Lodging
Verifizierte Bewertung
10/10 – Hervorragend
Eric G.
27. Feb. 2023
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Great for our group of 7
House was very clean and as advertised. Kitchen was well equipped. Check-in and information made it easy. Would rent again!
Eric G.
Aufenthalt von 2 Nächten im Februar 2023
Antwort von VrboOwner am 28. Nov. 2023
Thank you so much for taking the time to leave us a 5-star review! We're thrilled to hear that you had a wonderful experience during your stay. Providing exceptional experiences for our guests is our top priority, and we're delighted that we could meet your expectations. If your travels bring you back to the area, we would be honored to host you again.
Warm regards,
WC Lodging
Verifizierte Bewertung
10/10 – Hervorragend
Wayne H.
27. Feb. 2023
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Beautiful home in an amazing setting.
The home was beautiful in an amazing setting. The property is well placed for exploring the area. It had an abundance of space for guest to socialize. All the modern amenities and plenty of kitchen wear to easily prepare a quick meal when needed.
Would definitely recommend to family and friends looking for a place to stay close to wine country.
Wayne H.
Aufenthalt von 3 Nächten im Februar 2023
Antwort von VrboOwner am 27. Feb. 2023
Thank you Wayne! We look forward to hosting you again soon!
Verifizierte Bewertung
10/10 – Hervorragend
Julee W.
18. Okt. 2023
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Nice home to stay and relax
We loved this home and the beautiful scenery around it. Walls are a little thin, but no big deal. The place was clean, nice linens, extra blankets which was nice and inviting. We would definitely come back.
Julee W.
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von VrboOwner am 28. Nov. 2023
Thank you so much for taking the time to leave us a 5-star review! We're thrilled to hear that you had a wonderful experience during your stay. Providing exceptional experiences for our guests is our top priority, and we're delighted that we could meet your expectations. If your travels bring you back to the area, we would be honored to host you again.
Warm regards,
WC Lodging
Verifizierte Bewertung
10/10 – Hervorragend
Robert H.
5. Dez. 2023
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Perfect in every way.
Incredibly appointed house in a great location -- perfect to spend Thanksgiving with a Family of 4 and 2 grandparents. The view from the home is fantastic, and everything of interest is just a short drive. The two teen boys enjoyed the garage/game room and spent lots of time playing darts and shooting pool.
Robert H.
Aufenthalt von 7 Nächten im November 2023
Antwort von VrboOwner am 26. Dez. 2023
Thank you for sharing your positive experience! We're delighted our house provided the perfect setting for your Thanksgiving celebration. The fantastic view and convenient location added to your enjoyment. It's great to hear the teens enjoyed the garage/game room. We appreciate your feedback and hope to host you again for another memorable stay! Safe travels!
Verifizierte Bewertung
10/10 – Hervorragend
Sengthip S.
12. Apr. 2024
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Beautiful view
When you walked in, the house is very open and welcoming. They have everything that you need, no need to run to store for shampoo/conditional. Kitchen has all the appliances. Beds are comfortable and clean. A great getaway for girls or family trips. We would definitely come back.
Sengthip S.
Aufenthalt von 3 Nächten im März 2024
Antwort von VrboOwner am 17. Apr. 2024
Sengthip, thank you! We're glad you found our home welcoming and well-equipped for your stay. It's fantastic to hear you enjoyed the comfortable beds and had a great getaway. We'd love to have you back anytime!
Verifizierte Bewertung
10/10 – Hervorragend
Andrea B.
8. Mai 2023
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Perfect Sonoma getaway!
Loved our stay! Close to Healdsburg and Sebastopol (both adorable towns with great shopping, food and wineries). Beautifully updated home. Very spacious and clean. Gorgeous views, and we loved being right on a vineyard. Kitchen is well stocked. Game room and treadmill were great perks too. Debi was very responsive and helpful throughout, and she sent lots of great recos. Would definitely stay here again.
Andrea B.
Aufenthalt von 4 Nächten im Mai 2023
Antwort von VrboOwner am 28. Nov. 2023
Thank you so much for taking the time to leave us a 5-star review! We're thrilled to hear that you had a wonderful experience during your stay. Providing exceptional experiences for our guests is our top priority, and we're delighted that we could meet your expectations. If your travels bring you back to the area, we would be honored to host you again.
Warm regards,
WC Lodging
Verifizierte Bewertung
8/10 – Gut
Lisa W.
4. Nov. 2024
Gut: Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Moore Family Farm
The property had beautiful views. The thermostat wasn’t working properly but they took care of that within 24 hours. Not sure why tissues are always missing from rentals but we had that happen before. The house was comfortable for our group.
Lisa W.
Aufenthalt von 6 Nächten im Oktober 2024
Antwort von VrboOwner am 10. Dez. 2024
Thank you for your feedback Lisa! We're thrilled you enjoyed the beautiful views and that the home was comfortable for your group. We appreciate your understanding as we quickly resolved the thermostat issue—guest comfort is always our priority. Regarding tissues, we aim to stock all essentials and will review this to ensure future stays are seamless. We hope to welcome you back soon!
Verifizierte Bewertung
8/10 – Gut
Valerie C.
11. Okt. 2025
Gut: Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Verbesserungswürdig: Sauberkeit
The linens were not clean (downstairs bed had very short black hairs on comforter and sheet) master bedroom had literal dirt on fitted sheet down by feet, pulled comforter down and was on both sides and I was single in bed). This made us feel like sheets may not have been washed between guest so we washed them. Exhausting at bedtime! Also dead bugs and very dirty at some windowsills. House is actually great and housekeeping should do better job for the mgmt company and owners. FYI- I have very long curly red hair, none of us had black short hair.
Valerie C.
Aufenthalt von 3 Nächten im September 2025
Antwort von VrboOwner am 19. Okt. 2025
Hi Valerie,
Thank you for your feedback. We sincerely apologize that the housekeeping did not meet your expectations—this is not the standard we strive for, and we’ve addressed your concerns with our team to ensure it doesn’t happen again. We’re glad you enjoyed the home overall and hope you’ll consider WC Lodging first for your next visit, so we can provide a flawless stay.
Verifizierte Bewertung
8/10 – Gut
Anna M.
2. Jan. 2025
Gut: Sauberkeit, Check-in, Lage und Genauigkeit des Onlineauftritts
Beautiful home in a wonderful location
We really enjoyed our farmhouse stay. The property was clean and lovely. I will note that the open layout of the interior led to a lot of noise transfer throughout the house. Just something to keep in mind if you have kids with you. The partnership with Rancho Maria wines is great as well. We enjoyed a lovely wine tasting and charcuterie board. There were a few minor touches missing (not enough hangers, no body soap in showers). No big deal. I wasn’t totally sure who to contact when I had an issue with the Roku remote. Overall, we had a lovely stay and would love to return.
Anna M.
Aufenthalt von 7 Nächten im Dezember 2024
Antwort von VrboOwner am 24. Jan. 2025
Thank you so much for your thoughtful review! We’re so glad you enjoyed your stay at the farmhouse and appreciated the partnership with Rancho Maria wines—it’s a wonderful experience for our guests.
I just wanted to let you know that our contact information, including both our name and phone number, can be found in your booking confirmation, check-in instructions, house manual, and check-out instructions, so feel free to reach out to us anytime during your stay.
We do provide body wash in the showers, but we don’t include bar soap, so I’m curious if that was your suggestion for improvement. We’ll certainly consider it for future updates!
We appreciate the feedback on the noise and hangers as well—it’s always helpful to know what we can do to make our guests' stays even better. We look forward to welcoming you back in the future!
Verifizierte Bewertung
2/10 – Ungenügend
Donna M.
18. Jan. 2024
Gut: Sauberkeit
Verbesserungswürdig: Kommunikation, Lage und Genauigkeit des Onlineauftritts
Missing a Bedroom!
It was a fine house, but was listed as 5 bedroom, when there was only 4. Communicated w/host who said VRBO got the details wrong and offered to bring a blow up mattress. Did not quite compensate for the missing bedroom. I asked for a reduction in price from 5 bed to 4, but neither host nor VRBO would help. VRBO has since updated the listing to accurately list 4 bedrooms. A proof of their mistake, but unfortunately for us, too late.
Donna M.
Aufenthalt von 3 Nächten im Dezember 2023
Antwort von VrboOwner am 31. Jan. 2024
Hi Donna,
Thank you for sharing your feedback with us. We sincerely apologize for any confusion regarding the bedroom count at our property.
We understand your frustration and want to clarify that the listing description and headline clearly indicated the house as a 4-bedroom property. We're sorry for any confusion caused by VRBO's misrepresentation of the couch as a fifth bedroom. We appreciate your understanding that this was beyond our control.
While we strive to provide exceptional service, we regret that the offer of a blow-up mattress did not fully compensate for the discrepancy. We understand your disappointment and wish we could have resolved this situation to your satisfaction.
We've taken your feedback seriously, and we've worked with VRBO to ensure that the listing accurately reflects the property's features. We apologize for any inconvenience this may have caused during your stay.
If you have any further concerns or if there's anything else we can do to assist you, please don't hesitate to reach out. We value your feedback and hope to have the opportunity to welcome you back for a more positive experience in the future.
Warm regards,
WC Lodging
Über den Gastgeber
Zu Gast bei WC Lodging
Das macht diese Unterkunft einzigartig
Enjoy vineyard views, modern farmhouse comforts, main floor bedroom, firepit, game room, genuine hospitality, and exclusive complimentary tastings included!
Sprachen:
Englisch
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