6/10 – Okay
Nichole R.
9. Apr. 2024
Gut: Sauberkeit und Lage
Verbesserungswürdig: Check-in und Kommunikation
Horrible communication
The check-in process was a bit stressful as we did not receive the check-in information until two hours prior to arriving to the property, driving 7 hours from home, not knowing when you arrive if you truly have a place to stay is not a good feeling. Once we arrive and checked in, I alerted the property manager that the living room TV was not working however, there was nothing done about this. We were there for five days with no working living room TV not ideal with children present. 3 out of 4 of the stove eyes worked made cooking dinner a little challenging. There were no clean washcloths on the day of arrival we found them dirty in the washing machine. All of this was promptly brought to the attention of the property manager however, nothing was ever done to correct any of the issues, or even seem like any concern of what was happening. The property is self is a very nice property. Great location great neighborhood loved everything about it but the experience with the property manager made the trip feel a whole lot worse than what it was.
Nichole R.
Aufenthalt von 4 Nächten im März 2024
