8/10 – Gut
Bonnie G.
18. Apr. 2024
Gut: Lage und Genauigkeit des Onlineauftritts
Verbesserungswürdig: Sauberkeit und Check-in
Disappointed
While this cabin is really well appointed and has plenty of room and an excellent layout, there were numerous shortcomings. Upon arrival and taking in our supplies, I first discovered that the countertop in the kitchen was extremely sticky (it took cleaning it twice to remove it), then the dish drainer as well as the sink underneath the drainer was littered with food and filth. So I cleaned that too. Later I discovered used coffee grounds still in the coffee maker. The window sills were littered with dead bugs and there was long black hair in the upstairs bathroom. The microwave turntable was nasty as well. Our friends arrived and we discovered we had no water pressure, so we called about that. Then we realized there was no hot water, so another call. It took Thursday evening, Friday and Friday evening and several visits from numerous repair personnel to finally get it all fixed. Other issues: We did not receive the code to enter the cabin and had to contact people to try to get that 1-2 hours. Because you had a hair dryer, I did not take one with me. There was one, and only one, in the cabin; however, it would only operate on low and with my thick head of hair, it was practically useless. We were not able to shower from Thursday's arrival until Saturday morning. I do believe you need better cleaning service. FYI, all the windows are filthy. Thanks.
Bonnie G.
Aufenthalt von 4 Nächten im April 2024
