4/10 – Schlecht
Lynn g.
29. Feb. 2024
Verbesserungswürdig: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Disappointing Don't give this property another look!
We were very excited to surprise our children with a trip to Florida as a Christmas present and stay at your property with a private pool. Unfortunately, my Husband and I were disappointed with the property, and the issues we experienced.
Bugs
When we arrived the night of December 25th, there were 2 cockroaches along the patio doors and 1 in the bathroom. When we pulled out the kitchen trash can to take the garbage out, there were hundreds of small dead ants. This left us concerned with the overall cleanliness of the property as we were under the impression that the property had been thoroughly cleaned prior to our visit.
Pool
The pool was dirty. There were multiple piles of dirt/sand littered throughout the pool. In the deep end there was a collection of leaves and other brown colored debris. It is not a pool that I would want to swim in, or allow my children to swim in. The owner had said that it had been cleaned prior to our stay but it clearly wasn't. The owner also said the pool heater had been stolen and would be replaced the next day. They said the pool service people came out that day and would be returning the next day. When we returned that day, the pool was still not clean and the heater was not installed. They again said they would return the next day, when we messaged the next day to see if there was any progress on the pool, we were told it was forgotten about and the pool service would be contacted. We never heard anything more.The pool was dirty till we left:(
Lynn g.
Aufenthalt von 5 Nächten im Dezember 2023