Come and relax at the Refuge at beautiful Reelfoot Lake!

This review is bogus for the most part. I reached out to this guest multiple times before, during and after their stay and never heard back at all. A reasonable person talked to people to work out issues, not publish exaggerations and lies about them. If there was a problem at all, it would have been easy and more professional for them to call and let me know and I could have had it taken care of promptly. The property has not ever had a negative review but now we have something like this posted about it. What this tells me is that some guests who stay at properties managed through VRBO have the ability to type anything they want and VRBO allows it to be published for all to read. VRBO, here’s a message to you…some guests are troublemakers whose motives I don’t understand and their comments should be screened by someone at VRBO at the very least before going public. For the record, I could agree with a couple of things Kent said maybe about the weeds by the deck but most of statements made by Kent were straight lies. The only thing I can say is that some people are just dramatic and like to stir up trouble. This is the downside to being in the vacation rental business. I wish VRBO realized and /or cared that people have the ability to say anything they want on this platform with no repercussions. The homeowner is victim to these situations.