Der Bungalow „Euclid 1925“ in der Innenstadt

Thank you for the thoughtful review and for staying with us! We’re glad you enjoyed the updates, water pressure, neighborhood, and responsiveness during your stay. We do normally provide hair dryers, so I apologize that one was not available during your visit. Unfortunately they occasionally get misplaced or taken, but had I known during your stay would have happily directed you to our backup or replaced it right away. We also appreciate the feedback on the twin beds and living area, and we’re glad the home worked well for your family trip overall. Thanks again, and we’d love to host you again in the future!

Hi John, Thank you for taking the time to leave a review. I'm sorry to hear that your experience didn't meet your expectations. I would have appreciated the opportunity to address your concerns during your stay. Communication is key to ensuring a great experience, and I wish you had reached out so we could have resolved these issues promptly. Regarding the lawn, we had a sprinkler system failure a few weeks before your stay, which unfortunately caused it to become dry. While this was an external factor, I understand that it might have affected your overall impression. As for the cleanliness of the house, I can confirm that it was professionally cleaned before your arrival. Had you informed me of any cleanliness issues, I would have immediately sent the cleaning team back or personally come to resolve the problem. I'm not sure what you meant by laundry, but I'm happy to clarify any confusion you had during your stay if you let me know. The photos in the listing accurately reflect the seating arrangements and the amenities available, so I’m not sure what might have caused confusion. If you needed additional items, I would have gladly provided them upon request. Regarding the sponges, it's unfortunate that you found them to be old. We keep extra ones in the locked closet in the laundry room, and I could have directed you to them had I known. Similarly, with the pots and pans, there's a variety available, and I would have provided any specific items you needed. Concerning the neighbor's motion sensor light, that's beyond my control, but I understand it could be a source of discomfort. Regarding the master bedroom window, it's 14 feet high and hasn't been a concern in the past, but I appreciate your feedback. I take hosting very seriously, and my goal is to ensure every guest has a great stay. I'm proud of the positive reviews I've received and regret that your experience didn't align with those. I encourage guests to communicate any concerns so that I can resolve them quickly. Thank you again for your feedback, and I hope you find other stays that meet your expectations in the future.