Cheerful 4 bedroom smart home w/ indoor fireplace

thank you! and we would love to have you again! you were an extremely great guest!

thank you for your kind words! we hope you can stay with us again.

Thank you so much and I am glad we were able to address your concerns quickly. We would love to welcome you back again :) God Bless

Thank you!

Thank you again. We would love to have you back again you was a delightful stay and sorry about the code and we have made sure the coverings are on the windows

Thank you! We would love to have you all again

I really wish you would have let me know these things as I would’ve accommodated whatever concerns you had. From my understanding there was unused linen left over from your stay. Plenty of towels and wash clofts. Also if I can recall I’ve gave you all Instructions for both the Wi-Fi and called right away when you asked about the alarm. Our neighborhood is very quiet, clean and respectful. Our neighbors are working professionals and also look after the home as a community. If there was a concern to why you would think the neighborhood is questionable I wish you would have told me and I would’ve answered any questions or concerns you might’ve had. We apologize on your experience as this rating will hurt our listing for future guests who decide to give us a try. We hope we could’ve accommodated you better if you would’ve gave us the chance.

We’re sorry Jill had this experience, and we’ve addressed all of her concerns. The closets she accessed were restricted but were well-organized. Despite this, we did not charge Jill for rummaging through them to find extra linens for additional guests who were not initially planned. All of our linens are freshly washed, and the ones Jill received were brand new. While there is one pillow with a bleach stain, I assure you it is clean and was provided as an extra. The kitchen is fully stocked with dishes, pots, pans, and even martini and rocks glasses. There were four sponges available for dishwashing, as well as salt and pepper. We were also very responsive during Jill’s stay, and if she needed anything, we would’ve been happy to assist. However, she didn’t raise any of these issues with us, which has unfairly impacted our listing when we only hosted her with kindness and care. It seems she were frustrated upon arrival and attempted to enter through the back door, which was never indicated as an entry point. Her neglect to follow the instructions on the listing appears to have contributed to these frustrations.

Courtney, your statement is false and dishardening. We allowed you all To check in early and the home was cleaned and checked by myself and the house cleaner. We left you all a bottle of wine to celebrate your welcome to Chicago. The cookie sheet was a bit rusted left by a past guest, but that was your only complaint you had in which I offered to pick up a new cookie sheet for you and was willing to meet whatever accommodation you had. I explained there was plenty of cooking ware in drawer 3 which had everything from a turkey baser to even baking measuring equipment. You had a discounted rate for thanksgiving and our goals were to make sure you had a wonderful Thanksgiving. You left and demanded a refund because you said it was blood and mascara on the sheets. I did not know you were checking out and would be happy to give a refund upon me checking the home about your concern. When I checked the home there were no mascara and blood on the sheets nor do I have pictures sent to me. Nor were there cotton balls / dust balls. There was linen in the dryer but that was towels. We had plenty of extra linen and pillows for every room so I’m unsure how did that comment come about. I believe the reality is that you decided you wanted to stay somewhere else because of a baking sheet and demanded a refund for false accusations. You complained about the alarm announcing when the door opens and closes and once you called I immediately fixed it for you.

Thank you for staying with us! We appreciate you! Please come back as we would love to have you again