2/10 – Ungenügend
Mary T.
28. Juli 2025
Check-in was supposed to be 4. Tried to check in around 3. The room wasn’t ready and the leave my cell number and they would let me know when the room was ready. Never received a call or text I called at 4:30 and room was still not ready. The A/C didn’t work properly. We reported it twice. Was told maintenance would come fix it. Maintenance came, took (stole) out fan. We went to the front desk to report the theft, they sent some one to the maintenance department. Someone from the maintenance department showed up at 10:30 pm with our fan that was taken. The ceiling fan in one of the bedrooms was not attached to the ceiling. Reported that also- it was not fixed during our stay Also the mattress on the hide-a-bed was too small so we had lots of metal not covered. The amenities at theProperty were great, but overall stay was unacceptable for the amount of money we paid.
Mary T.
Aufenthalt von 3 Nächten im Juli 2025