4/10 – Schlecht
Jeremy R.
30. Sept. 2020
Verbesserungswürdig: Sauberkeit und Kommunikation
Not Worth the Price
For the price, the building lacks many of the amenities and basic supplies that other VRBO rentals provide. For example, the owners provide no hand soap (in the middle of a pandemic), no toilet paper, no bath towels, no coffee filters, no dishwasher soap, etc. Despite the signs everywhere to keep the place clean, the kitchen had one hand towel and lacked cleaning supplies. The beds are below average. The TV/internet worked great. And view of the lake and the location were also great.
The owners stopped by twice, unannounced, not to check if everything was satisfactory but to lecture. Once, the owner showed up at the back door and reminded us to keep the back door closed. On another occasion, the own told us to let them know if the toilet/septic system was "gurgling," as apparently they had been having issues with it.
Pay attention to the cancellation policy before booking. We tried to postpone our reservation because of COVID, but the owner would only rollover half the funds we paid to a new reservation (despite over 30 days' notice). And even then, the owner would only allow us to book Saturday to Saturday (7 nights), which doesn't work when the point of the visit is for an even on the weekend.
Overall, there are many better options on VRBO in the area.
Jeremy R.
Aufenthalt von 5 Nächten im September 2020
