6/10 – Okay
Elisha G.
19. Apr. 2024
Gut: Check-in, Lage und Genauigkeit des Onlineauftritts
Verbesserungswürdig: Kommunikation
Our family experience
For my brother's birthday, this property was perfect. The area, with its pool, basketball court, and BBQ area, is impressive. However, we couldn't fully enjoy our experience. Despite paying the cleaning fee, the property was not cleaned. During my search for an outlet, I came across food, trash, and hair product containers underneath the beds. I texted the owner's wife and she had someone come out and pick up the trash and sweep two rooms. The same day, I discovered two lawn chairs in the pool. After informing the owner again, WE were asked if we could remove them. That's a LIABILITY. On a different day, a package was delivered and a random car showed up to collect it. Guest SAFTY is a concern when it comes to trespassing. On another day, the doorbell continues to ring. Two large dogs that looked like huskies were present on the front porch area. There were guests who were scared. No one was able to go outside. The owner responded to my text message and arrived 20 minutes later. The dogs followed him to the outside. As a result, I am now aware of the importance of conducting a complete walkthrough, particularly when the owner is present in situations like these.
Despite any interruptions, we enjoyed it to the best of our ability.
Elisha G.
Aufenthalt von 3 Nächten im März 2024
