2/10 – Ungenügend
Chris W.
6. März 2024
Gut: Check-in und Lage
Verbesserungswürdig: Sauberkeit, Kommunikation und Genauigkeit des Onlineauftritts
Extremely Disappointed - Not as Advertised
I have never written a negative review on a rental property, but this one deserves it. We have stayed in the Seagate community before with a very positive experience so we had a level of expectation, especially at this price point. Outside of the ideal location, there are not many good things to say about this particular unit.
When we arrived the condo was in need of a deep cleaning. Every light fixture, faucet and surface had a layer of dirt & grime. We spent a few hours cleaning each room before we could unpack. Things continued to go downhill from here, as this condo has the potential to sleep around 8 people, but there were very few glasses, dishes & plates & what was there was mismatched & looked as though it had been purchased at a garage sale. Most of the drinkware was a collection of random plastic cups. It was the same with the beach towels & the kitchen towels- there were very few & they were really in threadbare condition. We had to go to Home Goods & spend $100 just to have the essentials for our three week stay.
One of the biggest disappointments about this unit was the outdated, cheap, dirty and uncomfortable furnishings. There was a broken recliner that was unusable, two wicker chairs that are more suited for an outdoor porch and not something you'd want to relax and watch tv in. Vacasa was basically unresponsive, didn't send workers out as they said, etc. We received a small amount of "rebate" from Vacasa, but not enough to make-up for this bad experience.
Chris W.
Aufenthalt von 21 Nächten im Februar 2024