First all of the good. Great communication and check in process. It’s a really big space with essentially two houses connected by an elevated breezeway. Plenty of parking and outdoor space. Next the not as good. First you can tell we followed a very big group and the cleaners (who are great) weren’t able to get everything cleaned between 10am and 6pm. The coffee pots were not cleaned, the floors in some rooms were sticky and there was some garbage left behind. We had 16 towels and wash rags however, the space holds up to 22 people. We ended up with 17 so not enough towels and my expectation would be that there would be at least two towels per person for a week long stay. Lastly the listing is promoted as a lake house, it is across the street from a lake however, guest do not have access to the lake or any of the amenities which was the most frustrating part of the stay. I booked this home so my family could use the beautiful lake beach and kayaks and trails etc. however, you have to have a permit to use the lake and we were asked for our permit which I did not know we needed nor was mentioned in the listing. It was embarrassing that we had to leave the lake and I contacted the owner to see where I could purchase to get permits. I was told we could not get them and they are not available to guests. This was extremely disappointing to say the least. This listing should remove all mentions of a lake or call out clearly that guests do not have access of the lake.