2/10 – Ungenügend
Al S.
5. März 2024
Gut: Lage
Verbesserungswürdig: Sauberkeit, Check-in, Kommunikation und Genauigkeit des Onlineauftritts
Disgusting!
We paid a significant amount per night, expecting to have a clean, modern place. Instead, we had a number of problems:
1) Bed and pillows were filthy. Stains on mattress and pillows. No mattress pad.
2) Sheets and towels weren’t changed. We washed them for the host; never got a thank you.
3) Dust everywhere. My girlfriend got an asthma attack and almost had to go to the hospital. The place was that dirty. You can hear her coughing in the background.
4) Floor was dirty. Strange dried-up liquid drops all over the floor. I spent 20 minutes cleaning it all up.
5) Drier lint was never cleaned. Literally inches of lint had accumulated in the filter. This was a fire hazard. I had to clean it myself. Gross.
6) No bathroom light Can’t shut door when going to bathroom or showers. It also was a trip and fall hazard. The host only told us about this the night we arrived with our luggage. Also -- how hard is it to change a light bulb?
7) Sliding glass door didn’t lock. Significant safely risk for my girlfriend when she's alone, since someone could climb over from adjacent units.
I have videos documenting all the issues above and can share.
When I mentioned the above issues to the host, they refused to help and gaslighted me, writing "AlI know i hired someone to clean the place, nothing wrong with the glass door."
This host seems very lazy. They can't be bothered to check their cleaner's work. They can't even change a light bulb. Go elsewhere.
Al S.
Aufenthalt von 5 Nächten im Februar 2024
